Description

ActioNet is looking for a Server/ Desktop Administrator (Top Secret Clearance) that is passionate about working in a sophisticated technology environment ensuring customer satisfaction in a fast paced and dynamic environment.

If you want to join a company that values customer service in IT systems and are open to commuting to Rosslyn, VA we want you to work for ActioNet. 

 You're a great fit if: 

• Can fix anything like printers, scanners, workstations, etc.…but mostly printers and workstations. 
• You have pride in knowing that the people you support are leading America's foreign policy through diplomacy, advocacy, and assistance by advancing the interests of the American people, their safety and economic prosperity.
• You understand how to keep servers and workstations secure through patch management, security configuration and monitoring tools. 
• You have experience with Active Directory that includes account management, security group management, access control management, and application-specific data management
• You’re passionate about problem solving, providing the best resolutions in the shortest period possible, and providing superior customer support

You'll love our System Administration position if: (This is the stuff you MUST have to be a fit) 

• You have 5+ years of IT experience
• You have experience with Active Directory which includes creating, maintaining, transferring, and removing user accounts
• You have strong knowledge of the Windows platform and can troubleshoot desktop issues   
• You have experience with System Administration activities that includes monitoring and management of system resources, monitoring and auditing system logs, back-up and recovery, security, and managing operating systems.
• You have a High School diploma and an Active Top Secret clearance

We'll REALLY love you if: (This is the bonus stuff that makes you stand out) 

• Have a CompTIA certification like Security+, Server+, Network+ or A+.
• Are a Microsoft Certified Administrator
• Have experience with ITIL concepts with a Fundamental certification
• You have experience with VMware Vsphere and troubleshooting virtual machines.
• You have knowledge of LAN/WAN networking including routers, switches and firewalls

What your day will look like: 

• You will review daily risk scores and take actions to address variabilities and compliance issues.
• Provide support to servers on multiple networks and classifications.
• You’ll provide support for problem escalation beyond the first tier of help desk
• You’ll interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
• You’ll simulate or recreate user problems to resolve operating problems
• You’ll document and maintain procedure manuals

• We are committed to make ActioNet a great place to work  and continue to invest in our ActioNeters
• We are committed to our customers by driving and sustaining Service Delivery Excellence
• We are committed to give back to our Community, help others and make the world a better place for our next generation