SALARY 130K-190k

• Work directly with customers in a technical role 

• Responsible for asset installation/configuration, operation and maintenance of systems hardware, software and related infrastructure.

• Configure and manage operating systems (Windows and Linux), applications (commercial and government), networks (IPs, subnets, etc.), and network equipment (switches)

• Configure and manage DOD and IC standard distributed authentication services

• Build up systems from "bare metal" in alignment with accredited baselines

• Ensure that system hardware, operating systems, software systems and related procedures adhere to government policies.

• Perform regular security monitoring to identify any possible intrusions.

• Perform daily backup operations.

• Perform regular file archival and purge, as necessary.

• Create, change and delete user accounts per request.

• Perform ongoing performance tuning, hardware upgrades and resource optimization, as required.

• Repair and recover from hardware or software failures for multiple sites.

• Establishes, documents, and monitor the government’s cyber security program implementation plan.

• Maintain facility video distribution system and displays.

• Other tasks and duties as assigned

• Contribute technical content and tutorials to product documentation 

• Familiarity with distributed systems like Hadoop, HBase/Accumulo, Spark and Kafka 

• Experience with Puppet, Ansible, Terraform, Bash, Powershell, and Python tools 

• A strong understanding of security concepts, best practices and how to apply them, such as Secure Shell, public key encryption, access credentials, certificates, TLS, and data encryption to include Department of Defense and Intelligence Community security policies/processes

• Leadership Skills

• Highly motivated

• Excellent interpersonal skills

• Ability to dynamically prioritize tasks

• Organized with attention to detail and accuracy

• Ability to represent successful completion of work in Agile Management systems (e.g. Jira, Confluence, GitLab)

• Position Requires onsite support in a classified environment

• Remote work supported only in limited capacity (short duration, NIPR) and with approval of the sponsor

• Employee may be required to travel in support of distant end installations or break fix actions if they cannot be accomplished remotely.

Equipment Used

• Computer/Equipment lab, various electronic IT equipment.

Typical Working Conditions

• General office environment

• Computer/Equipment lab 

Essential Physical Tasks

• CONUS/OCONUS travel less than 10% of the time  

• Ability to use a personal computer, keyboard and mouse on a consistent basis. 

Written Communications

• Operates standard computer-based business tools (including but not limited to Microsoft Word and Excel) effectively with a high degree of competency 

• Ability to capture essential procedural instructions for tasks in a manner repeatable by others

Verbal Communications

• Demonstrates excellent clear and concise verbal communication skills.  

• Active communicator - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate. 

Minimum Education Requirements

• Bachelor of Science in Information Systems, Information Technology, Computer Science, or related field 

Required Certifications

• IAT Level 1 (CompTIA Security + and OS/Computing Environment certification)

Skills/Qualifications

• 5+ years of experience with implementation and understanding of Engineering principles in a professional environment 

• Experience maintaining, configuring, operating and troubleshooting complex electronic computer interface systems and network equipment

• Knowledge of U.S. Government computers, networks, and security

• Past experience administering server-side technology and networked computing systems.

• Ability to prioritize a wide range of workloads with critical deadlines.

• Excellent critical thinking and problem-solving skills.

• Patient and professional demeanor, with a can-do attitude.

• Familiarity with DNS / DHCP / Kickstart / LDAP / Kubernetes / Red Hat 7&8 / Windows 10 / ACAS / Rancher / Grafana / Cloud Security Gateway

• Maintain and create system documentation.

• Willingness to learn new technologies.

• Ability to surge hours worked through events

• Able to create simple scripts (i.e. powershell or bash)

• Ability to automate installation, configuration, and provisioning using Infrastructure as Code tools like Terraform, Ansible, Puppet, and Chef.

• Ability to configure and manage operating systems (Windows and Linux), applications (commercial and government), networks (IPs, subnets, etc.), and network equipment (switches)

• Ability to configure and manage DOD and IC standard distributed authentication services

• Advantageous to have knowledge of DOD and IC network infrastructures  

• Knowledge of Joint IO Range, Defense Research and Engineering Network, and other similar environments beneficial 

Work Schedule 

• Ability to work within company and customer schedule requirements which may vary depending on criticality and necessity of a given task. 

• Ability to perform onsite work in secure facilities minimum of 90% of time

Travel 

• Up to 10% 

Other

• U.S. Citizenship is required 

• Security Clearance: 

• Candidates must have an active TS//SCI security clearance  

OR  

• Ability to obtain a US Government security clearance, and will be subject to a US security background investigation (i.e. favorable background investigation / credit score).  

• Active (within 5yr) CI Polygraph, or ability to pass CI Polygraph. 

• Additional eligibility requirements for access to various levels of classified information may also be required.  

• Active security clearance is highly desirable.