Network Engineer | Req#2320
(a) Active secret security clearance.
(b) Minimum six (6) years of network experience that includes network design, architecture, development, and remote and local monitoring and analysis of C4 automated systems.
(c) Must possess knowledge of remote monitoring and configuration of network equipment, TCP/IP addressing, experience with Asynchronous Transport Mode (ATM), GIG Ethernet, TACLANEs and TACLANE management, CISCO Products, HP Open view, and Cisco Works.
(d) At a minimum, attain DoD 8570.1-M certification at Information Assurance Technical (IAT) Level II within 6 months of assignment.
Shall support configuration management, troubleshooting and maintenance of the SIPRNet infrastructure, secure Local Area Network fiber alarm components, and Video Teleconference (VTC) Centers. The SIPRNet infrastructure includes network encryption devices, Voice Over Internet Protocol (VoSIP), and VTC systems.
(a) Provide technical solutions and cost estimate for: the installation of PACAF A3/6 SIPRNet Projects; expansion of existing VoSIP network infrastructure (Call Manager) and secure room requirements for classified network equipment.
(b) Provide SIPRNet systems support relating to the day-to-day operations of fiber-based and copper-based infrastructure.
(c) Support analysis of network performance (i.e. traffic load, connect time, transmission speeds, packet sizes, and throughput).
(d) Support site surveys, development of network designs, support troubleshooting, configuration control, and testing.
(e) Train military counterparts in both network management and configuration management.
(f) Support maintenance of Designated Approving Authority (DAA) approved (FY2014 or newer) accreditation packages for SIPRNet and VoSIP architecture.
Voice Over Secure Internet Protocol (VoSIP)
Shall provide Installation, Operation, and Maintenance (IO&M) support to the VoSIP system and end user terminals. The following requirements are listed as part of IO&M:
(a) Assist the Government in maintaining an inventory of all VoSIP end devices (Internet Protocol (IP) Phones, switches, servers etc.)
(b) Assist the Government in ensuring BARS (Backup and Restore Services) are running on the Call Manager Publisher. This system will automatically backup all databases to a pre-defined location setup during the installation process. Recommend the backup folder be stored on either a network backup server or on CD/DVD.
(c) Assist in the adds/moves/changes of IP Phones as needed. This would include but not be limited to, adding new devices in Call Manager using the Machine Address Code (MAC) of the end-device (i.e. IP Phones). Assist in validating the software load and proper functionality of the IP Phone once installed on the network.
(d) Assist in the conduct of end-to-end testing between devices on and off the network.
(e) Assist in configuring switches based on adds/moves/changes of IP Phones as needed.
(f) Assist in troubleshooting all Call Manager issues which may surface. Use all available help files and documentation to resolve issues before contacting Cisco for assistance.
VTC Equipment Maintenance Support
(a) Maintenance services include performing remedial maintenance, preventive maintenance inspections, repairs of critical system components within 2 hours after notification when spares are available, repairs of non-critical system components within 7 calendar days after receipt of spares; conducting acceptance tests of repaired items in accordance with the Acceptance Test Procedures established by the Original Equipment Manufacturer or in accordance with a site-developed validation and verification process approved by the on-site Contracting Officer Representative (COR); performing fault isolation (trouble shooting); removing faulty equipment and parts; and relocating equipment components to support facility reconfiguration. On equipment repairs, the contractor shall repair equipment and components only if the repair cost does not exceed 75% of the cost of the replacement component; if repair cost exceeds 75%, then the component part shall be replaced. The decision to repair or replace shall be coordinated with the on-site COR.
(b) Repair or replacement of critical and non-critical malfunctioning equipment (break/fix maintenance) shall take precedence over all other maintenance tasking in order to comply with the 2-hour or 7-day restoration requirement.