Mobile Device Management (MDM) System Administrator | Req#4121
Description
ActioNet is hiring a Mobile Device Management (MDM) System Administrator in Falls Church, VA. This position requires a Secret clearance.
Primary Responsibilities:
• Administer mobile device management (MDM) systems for HQ to support provisioning, monitoring, and securing iOS and Android devices.
• Support the DoD Mobility Unclassified Capability (DMUC) and DoD Mobility Classified Capability – Secret (DMCC-S) programs.
• Provision, configure, and manage accounts and devices using MDM tools in compliance with DoD policies.
• Support Apple Business Manager (ABM) for Apple device enrollment and supervision.
• Act as a Purebred Agent, ensuring Identity and Access Management (IdAM) functions through Purebred or equivalent tools.
• Provide Tier 1 support for mobile device issues including service, distribution, and repairs.
• Assist in lifecycle management of mobile devices, including inventory, data gathering, and acquisition planning.
• Ensure mobile devices comply with applicable DoD Security Technical Implementation Guides (STIGs) and DISA requirements.
• Troubleshoot and resolve issues with device enrollment, connectivity, and security configurations.
• Document MDM policies, processes, and procedures in alignment with DoD standards.
Required Job Experience:
• 3–5 years of experience administering mobile device management platforms in enterprise or DoD environments.
• Hands-on experience with iOS and Android device provisioning, support, and security.
• Familiarity with DoD DMUC/DMCC-S programs, STIGs, and enterprise IdAM tools.
• Experience supporting Apple Business Manager (ABM) and Purebred device management.
• Strong troubleshooting skills for mobile device configuration and user support.
Degree (Required or certifications below can be substituted in lieu of):
• Associate’s or Bachelor’s Degree in Information Technology, Cybersecurity, or related field.
Certification (Preferred one of the following in lieu of Required Degree):
• DoD 8570.01-M IAT Level II certification (e.g., Security+).
• Mobile Device Management certification (e.g., Microsoft Intune, VMware AirWatch).
• CompTIA Network+ or equivalent mobility-related certification.
- Advanced and Managed IT Services
- Agile Software Development
- DevSecOps
- Cybersecurity
- Health IT
- C4ISR & SIGINT
- Data Center Engineering & Operations
- Engineering & Installation
- Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters.
- Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence.
- Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation.
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Life and AD&D Insurance
- 401(k) Savings Plan
- Education and Professional Training
- Flexible Spending Accounts (FSA)
- Employee Referral and Merit Recognition Programs
- Employee Assistance and Identity Theft Protection
- Paid Holidays: 11 per year
- Paid Time Off (PTO)
- Disability Insurance