ActioNet is seeking a ProdOps Engineer for an immediate, REMOTE opportunity with occasional travel (10%) to the Washington, D.C. area. This role requires U.S. citizenship to be eligible for federal government security clearance.

As a ProdOps Engineer I, you will play a key role in ensuring our production systems operate efficiently with minimal downtime, quickly identifying and resolving any issues that arise. With 3+ years of experience in production operations, you will leverage your expertise in monitoring tools, incident management, and a solid understanding of IT infrastructure to manage and integrate systems across multiple platforms. 

Duties and Responsibilities:

• Provide leadership and direction for day-to-day operations and maintenance of the production operations, including planning and coordination, ensuring high availability and performance, managing staff and vendors
• Monitor production operations and system performance, ensuring continuous uptime and quick issue resolution.
• Support and prepare production environments for deployments, troubleshooting any arising issues.
• Maintain 24x7 operational support for critical systems.

Basic Qualifications (required):

• Bachelor’s degree in computer science, IT, or a related field.
• 3+ years of experience in production operations or system administration.
• Experience with monitoring tools and incident management.
• Strong understanding of IT infrastructure and operations
• Excellent organizational and leadership skills
• Ability to manage multiple projects simultaneously
• Excellent problem-solving and troubleshooting skills
• Proficiency in scripting languages such as Python, Bash, or PowerShell
• Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform
• Familiarity with monitoring and logging tools such as Prometheus, Grafana, or ELK Stack
• Strong understanding of automated monitoring and alerting tools, including Nagios, Sesu, or Datalog.

Preferred:

• ITIL 4
• Experience with cloud environments (AWS, Azure, etc.).
• Strong troubleshooting skills in a 24x7 production environment.
• Local candidate based on the East Coast, within commuting distance of Washington, DC

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. With 25+ years of stellar past performance, ActioNet is the premier Trusted Innogrator!

Core Capabilities:

• Advanced and Managed IT Services
• Agile Software Development
• DevSecOps
• Cybersecurity
• Health IT
• C4ISR & SIGINT
• Data Center Engineering & Operations
• Engineering & Installation

Why ActioNet?

At ActioNet, our Passion for Quality is at the heart of everything we do:

• Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters.
• Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence.
• Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation.

ActioNet is proud to be named a Top Workplace for the eleventh year in a row (2014 - 2024). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.

What's in It For You?

As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?

ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Full-Time Employees are eligible to participate in our ActioNet’s Benefits Program:

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Life and AD&D Insurance
• 401(k) Savings Plan
• Education and Professional Training
• Flexible Spending Accounts (FSA)
• Employee Referral and Merit Recognition Programs
• Employee Assistance and Identity Theft Protection
• Paid Holidays: 11 per year
• Paid Time Off (PTO)
• Disability Insurance