IT Specialist / System Administrator | Req#3719

Lakeland, Florida

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Description

ActioNet has an immediate opportunity for an IT specialist / System Admin requiring a Public Trust clearance located in Lakeland, Fl.  In this role, you will be responsible for  providing IT support to Department of Commerce desktop users, and for supporting, maintaining, and updating IT systems that are used in the Department of Commerce workplace, on research vessels, and on research aircraft.

The ideal candidate will be a proactive team player who can work both independently and within a team environment.  Possess the ability to work in a challenging environment producing positive results that demonstrates a high degree of attention to quality, detail, correctness and deadlines in a multi-tasking, priority changing environment.  Must be able to work with a variety of people and departments and maintain confidentiality.  Must be available to work and provide help desk support after normal business hours. 

Duties and Responsibilities

  • Candidates must be eligible for a Public Trust clearance, which involves a federal background investigation. This process may require providing U.S. residential history for the past six years, along with fingerprinting and a criminal background check.
  • Provide day to day IT desktop support to the Department of Commerce
  • Perform system updates
  • Manage Windows servers
  • Patch management
  • Manage AD, create, modify, and remove accounts
  • Develop SOPs and Knowledge Articles
  • Perform Ticket and queue management
  • Provide remote support to the Department of Commerce 

Basic Qualifications

  • Possess Tier I support monitoring and managing ticket queue
  • Possess Tier 2 user desktop support either remotely or onsite
  • Mid-level experience with both MS Windows workstation and server operating system installation and administration
  • Mid-level experience with Active Directory configuration and administration
  • Mid-level experience building and maintaining Windows workstation and server install images
  • mid-level experience with Windows installation using Windows Deployment Services
  • mid-level experience with preparation of and troubleshooting computer hardware and software
  • Experience with the use of Remote tools

Preferred

  • Microsoft Certification
  • HDI Certification
  • Mid-level understanding of networking and networking principals

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. With 25+ years of stellar past performance, ActioNet is the premier Trusted Innogrator!
 
Core Capabilities:
  • Advanced and Managed IT Services
  • Agile Software Development
  • DevSecOps
  • Cybersecurity
  • Health IT
  • C4ISR & SIGINT
  • Data Center Engineering & Operations
  • Engineering & Installation
Why ActioNet?
At ActioNet, our Passion for Quality is at the heart of everything we do:
  • Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters.
  • Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence.
  • Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation.
ActioNet is proud to be named a Top Workplace for the eleventh year in a row (2014 - 2024). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.
What's in It For You?
As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?
ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 
Full-Time Employees are eligible to participate in our ActioNet’s Benefits Program:
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Life and AD&D Insurance
  • 401(k) Savings Plan
  • Education and Professional Training
  • Flexible Spending Accounts (FSA)
  • Employee Referral and Merit Recognition Programs
  • Employee Assistance and Identity Theft Protection
  • Paid Holidays: 11 per year
  • Paid Time Off (PTO)
  • Disability Insurance
********Direct Applicants, only.  No Agencies, No third-party recruiters, please********

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