Remote Accounting Manager - NetSuite, Client Services Team
Description
Awarded Inc. Magazine's Best Workplaces 2022, 2023 & 2024!
AccountingDepartment.com is the leader in outsourced virtual accounting services for businesses - and our family is growing! Perhaps your next career adventure awaits!
AccountingDepartment.com never settles with status quo. We strive to make sure our staff have plenty of opportunities that broaden skill sets and ultimately enhance career satisfaction while working here. If you're someone who wants to make a difference, is a confident communicator, loves a good challenge, and happily embraces change, then we sound like a perfect match!
It's been an exciting 20 years at AccountingDepartment.com! We hope you will join us as we continue this exciting revolutionary journey we are on.
Your Role:
The Accounting Manager, CST position plays a vital role in managing a core group of complex clients and accounting staff who support those accounts. This leadership position involves mentoring and developing team members, improving accounting processes, closing client files, leading client meetings, and ensuring smooth communication between teams and clients. The Accounting Manager, CST provides oversight of team member work, facilitates cross-training, and manages backups to ensure consistency and continuity. The Accounting Manager, CST will also be a key figure in staff development and client satisfaction.
This position requires the ability to exercise discretion and independent judgement on diverse and specialized accounting functions. The ideal individual has a proven ability to thrive in a fast-paced environment, is adept at prioritizing and handling multiple assignments concurrently; and demonstrates a track record of achieving high performance. The Accounting Manager, CST possesses the ability to manage a team with a friendly, positive approach and is comfortable providing constructive feedback. It is essential to be proficient in Excel, various financial systems and data query tools.
This is an exciting leadership opportunity to collaboratively work with various AccountingDepartment.com staff and be a role model in an entrepreneurial environment.
Essential Duties & Responsibilities:
- Client Account Leadership: Lead multiple accounts supported by a team of staff. Ensure all staff assigned to account are supported and work is monitored for timeliness and quality. Work closely with the Sr. Controller to assess the client’s accounting and staffing needs. Perform month-end accrual accounting entries, close the books, and attend client meetings as necessary.
- Team Leadership & Mentoring: Lead and mentor the accounting team for assigned clients, motivating them to provide exceptional service. Offer timely coaching and conduct performance reviews to help staff succeed and grow professionally. Cultivate a culture of continuous learning and development, helping team members build skills and grow within their roles. Communicates real-time, constructive feedback to staff in a professional manner
- File Closures & Training: Complete full file closures for staff who have not been trained on the closing process. Determines when staff are ready to learn the closing process and provide closing training, mentoring and pre-close support. Includes account transitioning out of Implementation to facilitate a smooth transition and support both Controller and Accountant.
- Cross-Training & Backup Management: Oversee cross-training efforts within the team to ensure proper backups are in place for each client account.
- Quality Assurance: Oversee and ensure the quality of all files handled by team members .
- Process and Technology Implementation: Participate in the implementation of new processes or technologies
- 1099 Reviews: Assist with 1099 prelim and final reviews, when needed
- Other Duties as Assigned: Perform additional responsibilities or tasks as required by management or as needed to support team and client needs.
Essential Skills & Experience:
The ideal Accounting Manager, CST candidate will have 5 years of relevant accounting experience in the $5M to $25M space, one year within a client services environment or a similar field, and a strong working knowledge of NetSuite.
In addition:
- Grit: Motivated self-starter with a positive, can-do attitude. Demonstrates GRIT in overcoming obstacles and accomplishing tasks.
- G: Expresses Gratitude and appreciation for the contributions of team members, fostering a positive and collaborative work environment
- R: Demonstrates Resilience, flexibility, and determination while autonomously managing high-priority tasks and projects in an ever-evolving, dynamic work environment
- I: Unquestionable commitment to upholding the highest standards of Integrity, ethical behavior, and transparency in all business practices
- T: Proven ability to contribute effectively to organizational and team objectives through strong Teamwork skills
- Ability to coach employees and provide constructive, timely feedback.
- Demonstrated knowledge of generally accepted accounting principles and tax regulations.
- Exhibits emotional intelligence when managing others and clients. Ability to acclimate to multiple personalities and management styles.
- Strong analytical and project management skills
- Demonstrated experience with financial systems and data query tools
- Self-starter, displaying confidence in one’s ability and able to work independently, with minimal direction
- Thrives in a fast-paced, multi-client dynamic environment
- Demonstrated ability to keep organized and manage multiple projects simultaneously
- Flexible and quickly adapts to a growing company atmosphere
- Strong emphasis on attention to detail and accuracy
- Friendly, outgoing personality with a positive attitude and strong customer service skills who enjoys meeting and interacting with clients and staff
- Displays excellent communication, collaboration, and problem-solving skills
- Sound judgment and decision-making skills
- Must enjoy training others and be able to display patience when doing so
- High degree of computer literacy, including extensive knowledge in Microsoft Office, specifically Outlook and Excel
- Enjoys working in a telecommuting environment, including use of Zoom meetings
Minimum Education & Training Required:
- Associate’s degree in accounting or American Institute for Professional Bookkeepers Certification (AIPB) preferred, or equivalent industry experience
- Strong working knowledge of NetSuite accounting software
- Proficient with other various accounting software, such as: QuickBooks Desktop, QuickBooks Online, TPI, and Sage Intacct. If not proficient must have willingness to put in time to learn.
- Experience with third-party applications is preferred, such as: Bill.com, Tallie, SaasAnt, Team Work and budgeting & forecasting applications. If not proficient must have willingness to put in time to learn.
- Ongoing desire to expand knowledge of new technology and applications
If these are the things that you are passionate about and excite you, then we should talk!
Working at AccountingDepartment.com, LLC
The people at AccountingDepartment.com, LLC are passionate about their work and are driven by innovation. Each and every day we strive for excellence. Our work environment is equal parts casual and professional. We’re serious about our business and delivering the best service to our clients, but we also make it a priority to keep things fun and exciting.
Benefits include:
Working at AccountingDepartment.com, LLC
The people at AccountingDepartment.com, LLC are passionate about their work and are driven by innovation. Each and every day we strive for excellence. Our work environment is equal parts casual and professional. We’re serious about our business and delivering the best service to our clients, but we also make it a priority to keep things fun and exciting.
Benefits include:
- Work from home, W-2 position
- Compressed work week option available
- Self-Managed paid time off and paid holidays
- Group Medical, Dental, Life, Vision, Accident Insurance
- 401(k) plan
- Participation in a company wide annual bonus incentive plan
- $25 monthly internet stipend
- Virtual employee groups, clubs, and activities throughout the year
- Casual dress
How to become part of our future success:
If you believe you have what it takes to assume this new role, you must submit a resume and cover letter explaining why you’re the perfect fit for this position. Kindly include your salary requirements in the cover letter. Only candidates that submit these criteria will be considered.
AccountingDepartment.com is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at AccountingDepartment.com is based solely on a person's merit and qualifications.