Self-Direction Coordinator

Direct Care-Community Outreach Middletown, New York


Description

Location: Middletown, NY   
Pay Rate: $25.00   
Hours: Monday-Friday 8:30AM-5:00PM (40hrs)
NO WEEKENDS + Benefit Package. 

Overview
The Self-Direction Coordinator manages an assigned caseload and provides support to individuals and families enrolled in the New York State OPWDD Self-Direction program. This role oversees participant budgets to ensure effective utilization within established limits and full compliance with regulations, while maintaining a strong emphasis on quality customer service.

Primary Responsibilities
Budget Management & Compliance
  • Ensure all fiscal intermediary services comply with OPWDD regulations, policies, and funding guidelines.
  • Review, verify, and approve invoices and payment requests in accordance with each participant’s approved Self-Direction budget.
  • Review and approve Staff Action Plans, ensuring regulatory compliance
  • Monitor budget usage to prevent overspending, underspending, and discrepancies.
  • Review and submit budget amendments to the Developmental Disabilities Regional Office (DDRO).
  • Review and approve Support Broker billing for accuracy and compliance.
Participant & Family Support
  • Serve as the main point of contact for assigned participants, families, and their Circle of Support.
  • Provide guidance on fiscal policies, documentation requirements, and program procedures.
  • Assist participants and families with budgetary components to ensure alignment with Life Plan goals.
Collaboration & Meetings
  • Attend Life Plan and Circle of Support meetings to ensure budgets align with individual outcomes.
  • Participate in Community Class Approval Committee and other planning or review meetings.
  • Collaborate with Support Brokers, Care Managers, and provider agencies for coordinated services.
  • Provide administrative support, including data entry into EHR and CHOICES systems (e.g., DDP1s).
Additional Support
  • Other assignments may be determined as needed to support program and organizational goals.

Qualifications & Attributes
  • Bilingual Spanish/English strongly preferred.
  • Strong understanding of fiscal or budget management principles.
  • Excellent communication, documentation, and organizational skills.
  • Ability to manage multiple deadlines and work independently.
  • Proficiency with Word, Excel, Outlook, Teams, and smartphones.
  • Strong math skills and ability to interpret OPWDD guidelines.
  • Critical-thinking and problem-solving skills.
  • Collaborative, respectful, and person-centered approach to supporting individuals with developmental disabilities.

Education & Experience
  • 1+ years of experience in OPWDD HCBS Waiver programs; Self-Direction experience preferred.
  • Associate degree in a related field preferred.
  • Experience with Electronic Health Records (EHR) preferred.

Physical Requirements
  • Ability to sit or stand at a computer for extended periods.
  • Work in close proximity to coworkers (within 3 feet).
EEO Employer  
 
 IND2024