Home Care Visit Coordinator CNA or Medical Assistant

Administrative Beverly Hills, California Full Time


Description

AccentCare is looking for passionate clinicians committed to delivering exceptional care in the home.

We are committed to quality patient outcomes—delivering evidence-based care in the home—and providing comprehensive training to further develop our staff along with continuing education and promotional opportunities.

Come join the AccentCare team and Make A Difference every day.

Position:                                Home Care Visit Coordinator
Reports to:
           Clinical Supervisor/Director of Patient Care Services

Job Description/Requirements:                                                                                                                             

As a Home Care Visit Coordinator, you will:

  • Be responsible for coordinating with the professional to drive to and from the office, patient homes and other necessary stops (such as labs, clinics or hospitals).
  • Coordinate care by verifying schedules, rescheduling appointments, communicating with the office staff and/or physician office at the request of the professional while the professional makes patient visits into the home.
  • Be Responsible for driving the professional to and from patient appointments and related associated tasks such as dropping off at a lab, etc.
    • Maintain safety while driving by planning the route, driving at appropriate speeds, obeying all laws and keeping a quiet and comfortable environment for the professional to document in between visits.
    • Verify appointments in advance (day prior) and keep patient and office aware of any delay encountered during the workday.
    • Help schedule and reschedule visits for the clinical professional.
    • Facilitate productivity by keeping the professional and the office aware of changes and availability to schedule additional visits.
    • Participate in performing customer satisfaction calls as needed.
    • Assist in preparing booklets and documentation such as patient education guides and admission packets for the clinician based on patient needs and diagnoses.
    • Assist with procurement of medical supplies and/or DME as required.
    • Assume other responsibilities as delegated by supervisor.
  • Demonstrates good verbal and written communication
    • Maintain effective communication with patients, caregivers and referral sources.
    • Maintain effective communication with field and office staff.
    • Written communications are clear and concise.
  • Comply with applicable legal requirements, standards, policies and procedures including but not limited to those within the Compliance Process, Code of Conduct, HIPAA, and Corporate Integrity Agreement (CIA).
  • Participate in required orientation, Compliance and HIPAA training programs.
  • Report concerns and suspected incidences of non-compliance using the 4-Step Reporting Process.
  • Cooperate with monitoring and audit functions and investigations.
  • Participate, as requested, in process improvement responsibilities.
  • Demonstrate professional conduct, service excellence and commitment to values and mission of AccentCare.

 Requirements of Qualified Candidates:

  • A certification as a Home Health Aide, Nursing Assistant or Medical Assistant is required
  • Eligible to drive a fleet vehicle per agency policy
  • Ability to carry out job requirements without on-site supervision, and sufficient verbal and written communication skills to perform the tasks required
  • Sufficient endurance to perform tasks over long periods of work hours
  • Ability to travel to all business locations
  • Must be 21 or older to participate in the fleet car program
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