Hospice Bereavement Coodinator - Longview, TX

Administrative Longview, Texas Full Time


Description

AccentCare, Inc.® is a national post-acute healthcare provider with 45 years of industry experience. We thrive on providing patient-centric care and a warm and personalized experience within our local communities.

 

Your Success is our Success. We strive to provide new employees with a structured on-boarding process to help you become assimilated quickly, and cutting-edge tools to make your daily work easier and more efficient. We offer extensive training and a wide-array of opportunities for continued education and promotional opportunities.

Position:             Hospice-Bereavement Coordinator  

Reports to:          Director of Patient Care Services

Job Description/Requirements:                                                                                                                          

As a Hospice-Bereavement Coordinator, you will:

  • Coordinate the assessment and delivery of grief counseling needs and services (one-to-one, groups, and ongoing follow-up) to ensure timely and appropriate services are provided to family/caregivers.
  • Plan for Bereavement Program development, expansion and refinement through annual evaluation of services.
  • Provide support to hospice personnel coping with work related grief.
  • Assist as needed in evaluating and planning services to meet hospice personnel support needs (i.e., yearly retreats, weekly support groups).
  • Function independently, but seek and accept guidance from other members of the interdisciplinary group, or from members of the community.
  • Participate in hospice activities such as inservice education, hospice personnel meetings, and relevant committees.
  • Advance professional knowledge and skills.
  • Actively participate in quality assessment performance improvement teams and activities.
  • Accept and perform other related duties and responsibilities as required.
  • Provide bereavement information and referral services to callers from the community.
  • Ensure the accuracy of public information materials
  • Expand and maintain community resource information as needed.
  • Interact effectively with managers, employees, clients and professional colleagues.
  • Comply with applicable legal requirements, standards, policies and procedures including, but not limited to the Compliance Program: Code of Conduct, HIPAA and Documentation Standards.
  • Participate in required orientation and periodic retraining related to the Compliance Program: Code of Conduct, Documentation Standards and HIPAA.
  • Report concerns and suspected incidences of non-compliance using the AccentCare Reporting Process.
  • Cooperate with monitoring and audit functions and investigations.
  • Participate, as requested, in process improvement activities.

Requirements of Qualified Candidates:

  • Master’s degree, in the area of mental health, preferred or Bachelor’s degree, in counseling, theology or related field required. Experience with families/caregivers and patients through death/dying issues
  • Knowledge and commitment to hospice philosophy
  • Demonstrates good verbal and written communication, and organization skills
  • Understanding of grief response and experience with counseling individuals and/or in groups regarding loss
  • If making home visits, must be a licensed driver with an automobile that is insured in accordance with state or organization requirements and is in good working order
  • Must successfully complete an introductory period. This introductory period is to ensure the aide is competent in the above qualifications, and is documented by the supervisor and the employee