Strategic Account Manager- DFW and Central Texas Region

Sales Dallas, Texas Full Time


Description

AccentCare is looking for passionate clinicians committed to delivering exceptional care in the home.

We are committed to quality patient outcomes—delivering evidence-based care in the home—and providing comprehensive training to further develop our staff along with continuing education and promotional opportunities.

Come join the AccentCare team and Make A Difference every day.

 

POSITION SUMMARY:

Will be covering all of our Joint Partnerships North of Austin to the Dallas/Ft. Worth Area.

The Strategic Account Manager is the relationship manager for our key customers, representing the full range of AccentCare products and services.  Key customers will be strategic, large, and/or highly visible organizations with significant AccentCare projects planned or underway.   This role is responsible for managing and growing the relationships within assigned key accounts to ensure long- term profitability and growth.

 

AccentCare will make reasonable accommodations to "otherwise qualified individuals.”

 

 

 

MAIN DUTIES AND RESPONSIBILITIES (Essential Functions of the Position):

 

  • Promotes a high level of customer satisfaction
  • Engages in regular face-to-face interactions within assigned accounts to establish executive credibility and relationships, while creating widespread support throughout customer organization
  • Proactively assesses, clarifies, identifies and validates customer needs on an ongoing basis
  • Leads solution development efforts that best address customer needs, while coordinating involvement with all necessary company resources
  • Collaborates with team members assigned to customer accounts
  • Takes ownership and escalates service issues; works closely with agency and clinical operations
  • Responsible for understanding customers: organization, goals, structure, products and services
  • Intimately understands customer environments and strategic priorities in order to build value propositions which drive continued repeat business to AccentCare
  • Takes lead responsibilities during customer implementations with support from market development and clinical operations
  • Maintains customer account plans, updating regularly