LifePlan Associate

Administrative San Jose, California Full Time


Description

AccentCare® is a national post-acute healthcare provider with over 45 years of industry experience. We thrive on providing patient-centric care and a warm and personalized experience  within our local communities. 

Your Success is our Success. We strive to provide our new employees with a structured on-boarding process to help you become assimilated quickly, and cutting-edge tools to make your daily work easier and more efficient. We offer extensive training and a wide-array of opportunities for continued education and promotional opportunities. 

Position:               LifePlan Associate
Reports to:           LifePlan Director

Job Description/Requirements:                                                                                                                         

As a LifePlan Associate, you will:

  • Maintain connection with LifePlan Director on client status while working within the scope of the practice.
  • Follow implemented LifePlan Care Plan with program promotion advancement efforts by being visible in the community, with providers and referral sources and participating in community functions and related community events.
  • Assist with transportation to provider appointments and when appropriate accompany client(s) to provider appointments.
  • Arrange for daily enrichment and wellness activities in addition to facilitating family meetings while promoting and assisting in planning social engagements.
  • Be an advocate for our clients while participate in care plan sessions and conferences reporting on behavior and overall condition of our LifePlan clients.
  • Support communication between the client, providers, and family by encouraging and motivating participation in daily, and/ or routine tasks.
  • Research, coordinate, and attend appropriate job fairs and workshops in order to participate and provide input in the interview and hiring process of LifePlan Care Partners.
  • Aide LifePlan Director in new hire orientation, onboarding, and training to newly hired Care Partners communicating responsibilities, systems, and expectations of the LifePlan program and assignments.
  • Collaborate with branch Director concerning Care Partner performance /delivery of care while providing leadership and ongoing training to Care Partners with LifePlan assignments.
  • Participate in the routine shared on-call process to respond to any after-hours emergencies or other health related crisis regarding LifePlan clients only covering multiple locations.
  • Comply with applicable legal requirements, standards, policies and procedures including, but not limited to the Compliance Program: Code of Conduct, HIPAA and Documentation Standards.
  • Maintain a commitment to the values and mission of AccentCare.
  • Assume additional responsibilities as assigned by one’s supervisor or other manager related to the position/department

Requirements of Qualified Candidates:

  • High school diploma or GED required, Associates, Vocational/or Technical degree preferred
  • At least three years’ experience in care management or home care or related field/care setting
  • Fundamental working knowledge of concepts, practices and procedures and ability to apply in varied situations
  • Ability to recognize needs of client(s) in situations from multiple angles and create solutions to identified problems
  • Manages schedule of deliverable tasks for identified clients
  • Semi frequent computer operation – mostly for documentation of service rendered
  • Excellent ability to draft, edit, and proofread internal and external correspondence, ensure files are organized, manage electronic schedule as appropriate
  • Ability to work in a fast paced, multi-task environment with competing priorities
  • Excellent oral and written communication skills
  • Communicates with wide range of people and professions requiring different level of communication skill and is capable of reading verbal and non-verbal cues
  • Proficient in interacting with and creating a collaborative working environment amongst stakeholders at all levels of the organization
  • Possess a responsible, detail-oriented, results-driven work ethic