Home Care Navigator LVN UCSD

Nursing San Diego, California Full Time


AccentCare is looking for passionate clinicians committed to delivering exceptional care in the home.

We are committed to quality patient outcomes—delivering evidence-based care in the home—and providing comprehensive training to further develop our staff along with continuing education and promotional opportunities.

Come join the AccentCare team and Make A Difference every day.

Position:               Home Care Navigator
Reports to:           Director of Care Navigation

Job Description/Requirements:                                                                                                                             

As a Home Care Navigator, you will:

  • Establish and maintain relationship with physicians to ensure timely signing of orders generated.
  • Obtain assigned physicians’ signature on all orders generated from the agency and ensuring they are received by appropriate branch.
  • Communicate information and status reports from patient care staff to the physician; ensure that physician conference information is relayed to the physician in a timely manner and his/her response is recorded in HCHB.
  • Work collaboratively with team members; promote collaborative relationships with vendors, community and referral resources.
  • Perform transfer of accurate, pertinent patient information between levels of care through collaboration with Care Transitions Nurses, when applicable.
  • Perform follow-up calls to patients and providers regarding their experience and issue resolution.
  • Participate in departmental improvements, Company initiatives and performs data collection for measurement of projects.
  • Document accurately and timely all interventions and necessary patient related activities.
  • Follow-up on outstanding orders IAW current AccentCare policy. May perform tasks such as routine utilization reviews, securing community resources/information or other tasks as related to clinical specialty. May perform secretarial/cross coverage where needed.
  • Monitor hospitalized patients for assigned physicians
  • Identify home health candidates; educate patient on availability of home health services and options; and coordinate the patient’s discharge from hospital with referral to HHA of choice
  • Work closely with clinical operations to make sure all collateral, training, and support materials are in compliance with company policies and procedures.
  • Comply with applicable legal requirements, standards, policies and procedures including, but not limited to the Compliance Program: Code of Conduct, HIPAA and Documentation Standards.
  • Maintain a commitment to the values and mission of AccentCare.
  • Assume additional responsibilities as assigned by one’s supervisor, or another manager, related to the position/department.

Requirements of Qualified Candidates:

  • 1 – 3 years of experience
  • High school diploma
  • Vocational or technical degree in nursing preferred
  • RN, LVN, or PT license in practicing state
  • Current driver’s license and liability insurance
  • Firm working knowledge of concepts, practices and procedures and ability to use in varied situations
  • Able to some advanced skills that allow employee to adapt and meet some complex or non-routine situations
  • Strong project/process management skills
  • Ability to create complex documents, spreadsheet analysis models, and advanced graphics
  • Excellent ability to draft, edit, and proofread internal and external correspondence, ensure files are organized, manage electronic schedule as appropriate
  • Strong written and verbal communication skills
  • Ability to work in a fast paced, multi-task environment with competing priorities
  • Excellent interpersonal/listening skills
  • Proficient in interacting with and creating a collaborative working environment among and stakeholders at all levels of the organization
  • Possess a responsible, detail-oriented, results-driven work ethic