LPN Clinical Support Specialist

Management/Leadership Center Valley, Pennsylvania Full Time


Position at Southeastern Healthcare at Home

AccentCare is looking for passionate clinicians committed to delivering exceptional care in the home.
We are committed to quality patient outcomes—delivering evidence-based care in the home—and providing comprehensive training to further develop our staff along with continuing education and promotional opportunities.

Come join the AccentCare team and Make A Difference every day.
Job Description/Requirements:

As a Clinical Support Specialist you will be responsible for:
Daily completion of the following tasks: Referral Processing, Ongoing Orders, Workflow, Escalation/Complaint Calls, Updating Clinical Information, Reporting, Verbal Orders, Field Visits as required.
Clinical preparation of key office functions: stand up/ stand down & case conference that ensure compliance KPI
LUPAS – reporting and management of patient episodes that are at risk for LUPA status – including: recognition of risk, understanding missed visit reasons, coordinating with clinicians/patients/families/schedulers as needed, ensuring timely resumption of care as needed, etc.
Paraprofessional Utilization – reporting and management of case management model – including: correct visit types selected; continuity of clinical care team, capacity management, etc.
 % of Clinicians between 26-32 points – reporting and management of clinician productivity – including: tenured productivity to target (identifying trends and working with PCM to mitigate issues), recent hire productivity (understanding current onboarding status to manage as needed), capacity planning
Workflow completion – task based duties that bog down many current Patient Care Manager
Other clinical coordination duties as assigned.
Ensure services are in compliance with professional standards, state and federal regulatory requirements.
Comply with applicable legal requirements, standards, policies and procedures including, but not limited to the Compliance Program: Code of Conduct, HIPAA and Documentation Standards
Maintains a commitment to the values and mission of AccentCare.
Additional responsibilities as assigned by one’s supervisor or other manager related to the position/department.

RN or LVN/LPN with current licensure to practice nursing in the practicing state.
Possess and maintain CPR certification
Previous experience in home care setting preferred
Must be a licensed driver with an automobile that is insured and in accordance with state and/or organization requirements and is in good working order
Prior use of Electronic Medical Records (EMR) preferred