HomeCare Visit Coordinator- Medical Assistant

Administrative Austin, Texas Full Time


Position at Texas Home Health

$13.00-$16.00 Hourly

AccentCare is looking for passionate clinicians committed to delivering exceptional care in the home.

We are committed to quality patient outcomes—delivering evidence-based care in the home—and providing comprehensive training to further develop our staff along with continuing education and promotional opportunities.

Come join the AccentCare team and Make A Difference every day.

Position:  Home Care Visit Coordinator

Shift: Full Time

Job Description/Requirements:                                                                                                                             

As a Home Care Visit Coordinator, you will:

  • Be responsible for coordinating with the professional to drive to and from the office, patient homes and other necessary stops (such as labs, clinics or hospitals).
  • Coordinate care by verifying schedules, rescheduling appointments, communicating with the office staff and/or physician office at the request of the professional while the professional makes patient visits into the home.
  • Be Responsible for driving the professional to and from patient appointments and related associated tasks such as dropping off at a lab, etc.
  • Maintain safety while driving by planning the route, driving at appropriate speeds, obeying all laws and keeping a quiet and comfortable environment for the professional to document in between visits.
  • Verify appointments in advance (day prior) and keep patient and office aware of any delay encountered during the workday.
  • Help schedule and reschedule visits for the clinical professional.
  • Facilitate productivity by keeping the professional and the office aware of changes and availability to schedule additional visits.
  • Participate in performing customer satisfaction calls as needed.
  • Assist in preparing booklets and documentation such as patient education guides and admission packets for the clinician based on patient needs and diagnoses.
  • Assist with procurement of medical supplies and/or DME as required.
  • Assume other responsibilities as delegated by supervisor.
  • Demonstrates good verbal and written communication
  • Maintain effective communication with patients, caregivers and referral sources.
  • Maintain effective communication with field and office staff.
  • Written communications are clear and concise.
  • Comply with applicable legal requirements, standards, policies and procedures including but not limited to those within the Compliance Process, Code of Conduct, HIPAA, and Corporate Integrity Agreement (CIA).
  • Participate in required orientation, Compliance and HIPAA training programs.
  • Report concerns and suspected incidences of non-compliance using the 4-Step Reporting Process.
  • Cooperate with monitoring and audit functions and investigations.
  • Participate, as requested, in process improvement responsibilities.
  • Demonstrate professional conduct, service excellence and commitment to values and mission of AccentCare.

 Requirements of Qualified Candidates:

  • A certification as a Home Health Aide, Nursing Assistant or Medical Assistant is required
  • Eligible to drive a fleet vehicle per agency policy
  • Ability to carry out job requirements without on-site supervision, and sufficient verbal and written communication skills to perform the tasks required
  • Sufficient endurance to perform tasks over long periods of work hours
  • Ability to travel to all business locations