PM Dispatcher

Customer Service Glenview, Illinois


Description

Abt Electronics has an immediate opening for the position of a PM Dispatcher.  We are a family owned company who has been in business since 1936 and continues to experience strong growth year after year.  Abt Electronics specializes in electronics, appliance & furniture sales, delivery, installation and servicing all the products we sell. We are a perennial winner of the Chicago Tribune’s Top Workplace Award.  We are looking for a highly motivated, flexible & friendly Dispatcher to join our team.  If this is you, we want to hear from you!

In addition, must be comfortable contributing/working in an entrepreneurial, fast-paced and fun work environment.  Additional job duties include:

  • Check emails for changes, order modifications, and schedule changes
  • Filling out the daily truck logs
  • Assist drivers with routes changes 
  • Answer phones calls, which range from customer phone calls, drivers phone calls, and assisting drivers with any questions about their run
  • Writing extra labor invoices 
  • Check-in trucks upon their return to the store
  • Rescheduling orders that include processing exchanges, setting up exchanges, emailing sales associates due to wrong size/color/damage
  • Correcting inventory levels when drivers swap products

Job Requirements:

  • Hours = M/TU/TH/FRI/SAT 1pm-9pm
  • Flexible schedule
  • Must be a team player, willing to assist others from all departments throughout the store
  • Ability to take initiative and make decisions

We offer our team members:

  • Yearly performance review
  • Potential for advancement
  • Medical/Dental (Blue Cross and Blue Shield PPO Network) & Vision (VSP)
  • 401(k) (Charles Schwab) which includes a matching program
  • Life & Disability insurance (Lincoln Financial)
  • Generous Paid Time Off/Sick Pay Program
  • Continued training & career development
  • Employee discounts on all products we sell
  • Performance based bonus programs