Fraud Analyst

Other Glenview, Illinois


Description

Abt Electronics has an immediate opening for the position of a Fraud Analyst. We are a family-owned company that has been in business since 1936 and continues to experience strong growth year after year. Abt Electronics specializes in electronics, appliance & furniture sales, delivery, installation and servicing all the products we sell. We are a perennial winner of the Chicago Tribune’s Top Workplace Award. We are looking for a highly motivated, flexible & friendly Fraud Analyst to join our team. If this is you, we want to hear from you!

In addition, must be comfortable contributing/working in an entrepreneurial, fast-paced and fun work environment. Additional duties include:

Job Description:

  • Review all orders utilizing fraud tools to identify valid and fraudulent transactions
  • Review and analyze various notifications and escalations to identify fraudulent transactions
  • Provide timely and accurate response to emails and/or voicemails to ensure that customers are getting the best service especially when being asked for verification, etc.
  • Work with Risk Analysts to evaluate or develop tools and processes to enhance the ability to detect fraudulent activity proactively
  • Work closely with other members of the team to continuously improve internal processes whenever necessary
  • Maintain a positive attitude and be willing to adjust daily responsibilities to meet the needs of the business
  • Must be able to work weekends and non-traditional shifts

We are looking for:

  • 2-5 years of related experience with fraud prevention, fraud data analysis, investigations, or risk management
  • 2-3 years reviewing orders, identifying fraud trends and creating fraud rules
  • Ability to think analytically, logically and make accurate decisions
  • Strong attention to detail with consistent accuracy
  • Excellent communication skills, both verbal and written
  • Self-starter, requires little to no supervision and comfortable taking initiative
  • Must be able to work within a team environment and be a team player
  • Consistently go the extra mile to provide a positive consumer experience
  • Experience with Riskified* (fraud prevention service) is a PLUS but not required
  • Part time, Mon-Fri (pick 3 days), Sat 9-6pm and Sun 10-6pm
  • Looking for a person with experience with fraud prevention, fraud data analysis, investigations or risk management

    We offer our team members:

    • Hourly pay based upon experience 
    • Yearly performance review
    • Potential for advancement
    • Medical/Dental (Blue Cross and Blue Shield PPO Network) & Vision (VSP)
    • 401(k) (Charles Schwab) which includes a matching program
    • Life & Disability insurance (Lincoln Financial)
    • Generous Paid Time Off/Sick Pay Program
    • Continued training & career development
    • Employee discounts on all the products we sell
    • Performance-based bonus programs
    • Employee fitness center complete with weight machines, free weights, treadmills, elliptical machines, basketball, and racquetball courts