EHR Trainer
Description
About the Role
Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve.
The EHR Trainer (Remote) is responsible for providing Electronic Health Record (EHR)/Practice Management training support to clinical providers and non-clinical staff to ensure optimal use of the system.
The Responsibilities
- Responsible for end user training, implementation support, and adoption of EHR across CP’s core business and acquisitions
- Determine appropriate course framework, provide onsite and virtual assistance
- Monitor learning progress and provide additional reinforcement leading up to, during and post launch
- Collaborate with leadership across the organization to identify targeted training needs for various departments and job functions
- Develop training materials, including instructional guides/procedural manuals, job aids, reference tools, multimedia visual aids and all other educational materials, including web-based learning
- Work with subject matter experts to ensure materials are accurate, complete, and promote standardization across the organization
- Develop and/or identify appropriate e-learning modules and assign by end user role and provide training reinforcement where needed
- Create training schedules and conduct initial and ongoing training for various end user role
- Stay current on system changes and update training sessions and materials as needed
- Work with leadership to develop EHR training key performance indicators; make recommendations for training based on identified trends and training opportunities
- Create a system and schedule for continual feedback and updating of the EHR training program
- Responsible for the creation/design of operational workflows in EHR
- Work with IT team on addressing EHR support tickets
- Support the learning and development team with organizational training initiatives, not limited to EHR
The Qualifications
- Bachelor’s Degree or equivalent from a four-year college or technical school, at least 4 years related experience and/or training, or equivalent combination of education and experience.
- Minimum two years’ experience in physician practice setting
- Working knowledge of EHR systems (preferably AMD & NextGen) with ability to learn new systems quickly
- Proficient in Microsoft Office products
- Experience with content creation and video editing
- Possess excellent time management and organizational skills; is a self-starter
- Consistently demonstrate tact, discretion and good judgment
- Excellent verbal and written communication skills
- Ability to motivate and encourage staff participation during training sessions, small and large, virtual and onsite
- Able to cope with pressure resulting from meeting required deadlines and reporting requirements and training responsibilities
- Able to work effectively without direct supervision
- Ability to travel to multiple office locations, up to 80% of time
Desired Qualifications
- Experience using a Learning Management System, including authoring tools
- Certified applications or certified EHR trainer preferred
The Benefits
We offer a robust benefits package to include:
- Medical, Dental, Vision, and EAP
- LTD/Life Insurance
- 401k with employer match
- PTO accrual starting at 15 days per year
- Paid Parental Leave
- Tuition Reimbursement Program
About Mindpath Health
Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve. As a national leader in mental health services, we are reimagining care delivery, reaching patients and focus on clinical excellence. With a team of more than 500 mental health clinicians, Mindpath Health provides a broad spectrum of psychiatry, interventional psychiatry (including TMS and esketamine) and psychotherapy care.
At Mindpath Health, we offer telehealth and in-person visits and coordinate care with primary care physicians and referring providers to ensure a focus on the total health. Mindpath Health is in-network with most major health insurance providers and has more than 80 locations across California, North Carolina, South Carolina, Florida, Texas, Arizona, Minnesota, and growing.
Join our community and discover how rewarding work can be!
Mindpath Health is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.
