Sr. Business Analyst (Sales Programs- SFDC, Apttus, Sales Automation)

Information Technology Chandigarh, India


For over 10 years, Zscaler has been disrupting and transforming the security industry. Our 100% purpose-built cloud platform delivers the entire gateway security stack as a service through 150 global data centers to securely connect users to their applications, regardless of device, location, or network in over 185 countries protecting over 3,900 companies and have detected 100 Million threats/day. 

We work in a fast-paced, dynamic and make it happen culture. Our people are some of the brightest and passionate in the industry that thrives on being the first to solve problems.  We are always looking to hire highly passionate, collaborative and humble people that want to make a difference.

Position: Sr. Business Analyst:  Sales Programs

Location: Chandigarh / Bangalore, India

As a Sr. Business System Analyst within the Sales Automation team, you will be responsible for managing and supporting System Tasks, Initiatives, and Projects that support our Go To Market and Sales Execution Strategy.

Responsibilities/What You’ll Do:
  • Collaborates cross-functionally to support project execution
  • Gain a comprehensive understanding of Zscaler’s business model and supporting groups such Finance, Product Management, Marketing, Customer Support and Customer success to drive the efficiency of the overall company.
  • Define detailed functional requirements, process flow diagrams, and business cases; including performing gap and impact analysis.
  • Perform day-to-day user support and the management of the ticket queue.
  • Writing and reviewing QA and UAT (User Acceptance Testing) test scripts.
  • Perform UAT and any other required testing within the sandbox.
  • Be an owner to investigate and understand existing systems, independencies and challenges and recommend future improvements that align with business needs and solve issues
  • Perform administration functions such as validation rules, user management, roles, hierarchy, approval workflows, record types.  
Qualifications/Your Background:
  • Certified SFDC Admin.
  • 3 – 5 years of experience in enterprise automation, with the most recent 4 years as a Business Analyst
  • 3+ years of experience with Salesforce and Apttus or similar CPQ tool.
  • Sufficient technical background to communicate with developers efficiently and effectively. 
  • Knowledge of programming languages, relational databases, and system analysis/design is strongly preferred
  • Intermediate Microsoft Excel skills are a plus
  • Familiar with standard business processes of the Sales and Sales Ops functions
  • Experience working in a fast-paced agile environment with heavy workloads

Why Zscaler?

  • Zscaler is the world’s leading software-as-a-service security platform
  • We deliver best of breed security services with unprecedented scale
  • 100 Million threats detected a day across 185+ countries
  • Glassdoor rating of 4.7/5.0 + 98% CEO Approval = Exceptional place to work!

People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team.

Learn more at or follow us on Twitter @zscaler. Additional information about Zscaler (NASDAQ: ZS ) is available at  All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.


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