Hardware Deployment Technician
Description
Position Details:
1. Device Setup and Management:
- Work with Windows-based desktops/laptops that come with a base image loaded.
- Conduct an inventory of software/applications installed on each machine.
- Review and document existing printer mappings.
- Replace old computer devices with new ones.
- Connect peripherals such as document scanners, webcams, and signature pads. (Customer will provide documentation for verification of peripherals).
3. Software and Printer Installation:
- Ensure the new machine is connected to the network.
- Use SCCM to load any required applications (with customer-provided documentation for installation and configuration).
- Map printers on the new machine.
- Promptly escalate any issues to the onsite lead technician.
- Return the old devices to the asset cage.
- Coordinate with a lead technician at each location.
- Confirm and install software.
- Confirm and install printers.
- Install peripherals (if any).
- Ensure computer labels are printed and applied.
- Complete LWS swaps.
- Fill out the deployment form.
- Update Imprivata Policy.
- Return the old device to the asset cage and close the task.
- Familiarity with SCCM and Windows-based systems for deployment
- Strong problem-solving and communication skills.
- Ability to work independently and as part of a team.
- Familiarity with Windows based systems for deployment.
- Ability to learn systems and technologies.
Zones offers a comprehensive Benefits package
While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.
At Zones, work is more than a job –with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.