Zones LLC. Careers

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM 

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

To drive software business within zones through an echo system of OEM, internal departments like sales and customers.

What you’ll do as the Director Business Operations Excellence:

EDUCATION:

·Bachelor’s degree in related field and a minimum of 10 years’ experience of managing multiple teams within an operational environment or equivalent experience.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or a related field (Master's degree preferred).
• Proven experience (10 years) in managing IT service desk operations in a managed services environment.
• Strong technical background with expertise in IT service management tools and practices.
• Ability to manage a continuous improvement program including socializing progress and successes.
• Ability to collect information, detect patterns, brainstorm, interpret data, integrate new information, and theorize to problem solve and make decisions.
• Excellent leadership and people management skills, with a track record of building and leading high-performance teams.
• Exceptional communication and interpersonal skills to build client relationships and collaborate with internal teams.

Zones offers a comprehensive Benefits package.

While we’re committed to providing top-tier solutions, we are just as committed to supporting our own teams. We offer a competitive compensation package where our employees are rewarded based on their performance and recognized for the value they bring to our business. Our employees enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life and a flexible leave policy to balance their work life.

At Zones, work is more than a job – it's an exciting careers immersed in an inventive, collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.