System Administrator

Operations San Mateo, California


Description

TO MEET THE MINIMUM REQUIREMENTS FOR THIS POSITION, CANDIDATES MUST HAVE: 

  • Experience troubleshooting Mac OS issues and working with Mac-based applications
  • A complete understanding and knowledge of Microsoft Office 365

Duties and Responsibilities:

  • Works with a ticketing system and takes appropriate action to ensure a satisfactory response with acceptable time frames for the user community
  • Able to assemble, install, upgrade and configure new computing resources, including hardware, software, and applications in a Microsoft environment
  • Areas of support include: desktop productivity tools, client side business line applications, remote access, mobile computing, and conference room resources
  • Facilitate repair and maintenance of equipment including PCs, Printers, and conference room resources both directly and through contracted vendors
  • Ability to quickly diagnose system hardware, software, or operator problems and to recommend corrective action
  • Establishes and maintains a parts inventory for personal computers, as well as other supplies and computer center-related materials
  • Ability to track and manage hardware and software inventory
  • Support network and telecom engineering teams with projects as needed
  • Executive support

 Knowledge, Skills, and Abilities:

  • Must be proficient in Windows Win 7/10 and Microsoft Office 365
  • Experience supporting Mac systems and IOS.
  • A strong understanding of a wide variety of personal computing equipment and software
  • Experience with desktop imaging, patch management and deployment
    • Experience with Configuration Manager (SCCM)
  • Manage office 365 issues / email issue
  • Knowledge of TCP/IP and general networking concepts including DNS, DHCP, FTP & VPN
  • Remote user support
  • Ability to work with very limited supervision
  • Anti-virus and backup software knowledge
  • Understanding of Active Directory User Environment and group policy

 Special Requirements:

  • Excellent customer service skills
  • Must be able to lift at least 50 lbs.
  • Must be available for duties that will require being available to carry a cell phone and respond to calls outside normal work hours and/or during weekends/holidays
  • Ability to excel in a fast pace environment while maintaining a calm and a professional demeanor
  • Must work extended hours, including evenings and weekend hours to meet project deadlines or resolve issues
  • Be open to assume additional responsibilities as requested, and perform ad-hoc duties as required
  • Limited travel

#LI-CK1

Zeta Global is a company with a heritage of innovation and a future of leadership. Founded in 2007 by David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company has built an unparalleled Big Data marketing platform – with 350 million + consumer records at the core – through a series of strategic acquisitions and organic business moves. 

The company’s set of proprietary assets and capabilities powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable. 

Headquartered in New York City, Zeta employs more than 500 professionals across the Globe. The Company operates 'Centers of Excellence' in NYC, Silicon Valley, London, Bristol, Middlesbrough UK and Hyderabad, India and has satellite offices in Boulder, Tampa, Washington DC, Madrid, Amsterdam. Grisaille AdTech Solutions Private Limited is also a wholly owned Operating Subsidiary in Chennai, India.

Zeta Global 
is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.