Become a Zappos Insider Playget started
I want to be a part of the Zappos family, how do I apply? We’re excited you’re interested in being a part of our family. Open positions are posted online, and applications are accepted via our website: jobs.zappos.com/careers
I’ve heard Zappos has a unique organizational structure; what is it all about? You’re correct. We are excited about our journey to becoming a teal organization. You can learn more about the tool we are using called Holacracy. Learn more about Holacracy here.
How can I stay updated on job opportunities with Zappos? The best way is to become a Zappos Insider. Zappos Insiders are simply people who might want to work for Zappos someday… now, tomorrow or sometime down the road. It’s like a special membership for people who want to stay in touch with us, learn more about our fun, zany culture, know what’s happening at our company, get special insider perspectives and receive team-specific updates from the areas you’re most interested in. There is no better way to stay in-the-know and for us to get to know each other than by becoming an Insider. Become an Insider.
What are the steps of the recruiting process? Generally speaking, here are the steps to become part of the Zappos family:
  1. Apply online at jobs.zappos.com/careers
  2. The recruiting team will review your application with the hiring team and will email you to let you know if you’ll be moving forward in the process
  3. Applicants we’d like to get know further are invited to participate in the interview process, which may include some or all of the following: phone interviews, virtual interviews, testing, onsite interviews
  4. Those selected are sent an offer letter and new hire information (woo-hoo)
New Zapponians are scheduled for new hire training and your new adventure begins
I submitted my application but haven’t heard back. What is the status of my application? It is our goal to get back to you in approximately one weeks’ time of your initial application submission. If you have not heard back from us in a timely manner, please reach out to recruiting@zappos.com.
How should I dress for my interviews? We are a pretty casual group. In fact we don’t even have an official dress code. Instead we encourage you to be yourself and wear whatever you’re comfortable in. Jeans, dresses, skirts, slacks – whatever you like is fine with us.
Do I have to make a video cover letter? Absolutely not. But if you want to make one to tell us your story, we want to see it! After you finish your video, simply include the link on your application or Insider profile.
I saw a Zappos job posted online and/or someone from Zappos contacted me about a job offer. Is this an official job posting/offer? Did a real Zappos recruiter contact me? Fraudulent job offer notice:

Fraudulent job postings and hiring scams are becoming increasingly prevalent. Scammers have been known to target individuals by sending fraudulent job offers and requests for interviews via email, text messages, mail and through various social media platforms such as Facebook and Gmail Hangouts.

Some fraudulent job offers include phone numbers and encourage potential applicants to call in pursuit of job opportunities. These type of emails and other materials typically request the applicant provide sensitive personal information and occasionally request money.

Individuals making these fraudulent job offers or other similar false offers of employment are not affiliated with Zappos in any way. If you have received any such emails please be aware that they were sent without Zappos’ knowledge or approval. Legitimate job offers from Zappos are sent through Jobvite and will never be sent through personal email accounts. Please note, Zappos will never request money from a job applicant.

For a list of all Zappos jobs visit our Job Search page.

Should you have any questions or concerns regarding the authenticity of a job posting or interview request please email recruiting@zappos.com.

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