Developing, Engineering and Visualizing Our Future
You may be surprised to learn that, as a retailer, Zappos places an extremely high value on innovation. In fact, we give developers three paid days every quarter to work on whatever they want! And that effort has contributed to some great Zappos innovations. Dress code? Heck no. We don't really care what you're wearing as long as you live and breathe while holding multiple multilayered, multifaceted ideas in your head while problem-solving usability to make our thousands-of-clicks-per-second website better for our customers. No pressure.
Meet Our Zapponians
What do you think it takes to be successful at Zappos? I think you need you need to be curious, passionate, and positive. You need to genuinely care about what you do-- whether that's helping out customers, writing code, or just spreading happiness.
What advice would you give to someone applying to a job in your department? Brush up on your Nerf skills, cause we don't mess around. Really though- be willing to learn! We'd much rather see someone who can demonstrate that they really care about learning and hard work than someone who can ace the technical questions. Not that acing the technical questions would hurt, either!
What's one interesting fact about Zappos that people might not know? Most people know we have a Bistro, but we also have our own café! No need to wait in the drive-thru at Starbucks in the morning.
What makes Zappos a great place to work? The people and the freedom & encouragement we are given to grow personally & professionally.
Why did you choose Zappos? Great brand name, both as a retail brand and as employer. The culture. The opportunity for make a positive difference in the lives of millions of customers.
What advice would you give to someone applying to a job in your department? The tech department at Zappos is more than just about your technical ability. We really look for candidates who can fit into our culture. There’s the Zappos company culture but there’s also different subcultures throughout the company. They're always growing and changing as different people make different impacts. This is what makes Zappos different from most other companies. We encourage individuality, strive to live the Zappos core values and look for those core values in our candidates. We also focus on ability to work together on a team and ability to listen to advice, as well as technical skills.
What do you think it takes to be successful at Zappos? You can be successful by being open and honest. It sounds cliché, but it's oh so true! It's the best way to achieve a common goal. Having a sense of exploration helps a lot as well. Meeting new people in other departments opens doors to opportunities you didn't even know were there. How do you get these opportunities? Well, Zappos offers tons of activities for all of us. Do you like singing? Working out? Knitting? There's a group for that.
Describe the career growth path you've taken at Zappos. I started at Zappos in 2014 right after graduating from college. Initially I worked on back office systems, migrating our gift card and credit card rewards programs to a new platform, which was a very interesting and challenging project. Then I had the opportunity to work on the website for the My Account team and eventually became the development lead for the team. Throughout my time at Zappos I’ve been given so many opportunities to progress in my career, which I am very grateful for.
What makes Zappos a great place to work? Everything! I remember when I was interviewing and asked this question to Zappos engineers, they all said "the people." At that time I wondered if that meant their work wasn't super interesting or challenging. But now that I'm here, I realize that the work is definitely interesting and challenging. Now, you can find engaging work in a lot of companies, so what really sets Zappos apart is that we also have the people and a culture that makes you love coming to work every day. One of the things I noticed in my first week was how Zappos e-mail exchanges are as friendly and goofy as they can be. Little things like that add up to build awesome relationships and make everyone happier. People are always willing to help, are super humble, and are passionate about their work.
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