Customer Service Representative - Entry Level
Description
We're looking for enthusiastic individuals to join our team as Entry Level Customer Service Representatives. If you're passionate about providing exceptional customer experiences and ready to kickstart your career in a dynamic environment, we want to hear from you!
Who You Are:
- A people person with excellent communication skills.
- Customer-focused with a dedication to resolving issues effectively.
- Adaptable and able to thrive in a fast-paced work environment.
- Detail-oriented with strong organizational skills.
- Prior experience in customer service is a plus but not required.
Responsibilities:
- Interact with customers via phone, email, and chat to provide support and assistance.
- Resolve customer inquiries and issues in a timely and professional manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to ensure a seamless customer experience.
- Stay up-to-date on product knowledge and company policies.
Requirements:
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency in basic computer skills and familiarity with customer service software.
- Positive attitude and willingness to learn and grow in the role.
Why Join Us:
- Comprehensive training program to set you up for success.
- Opportunities for advancement and professional development.
- Supportive team environment where your contributions are valued.
- Competitive compensation package with benefits.