Consulting Director

Business Development Herndon, Virginia


Description

Position at Windward Consulting

Windward Consulting is at the forefront of Service-Centric IT. With strategic consulting, unparalleled technical expertise and our proven Windward Service-Centric IT RoadMap, we help our clients align the core competencies of process, organization, information and technology to run the most sensitive and mission-critical IT environments in the world.

If you are looking for an opportunity to be involved with a team of individuals who are working within one of our cutting edge clients solving complex technical challenges then we are looking for you. We are looking for people who are passionate about technology and have a "roll up their sleeves mentality." Here at Windward we offer numerous opportunities to expand your experience in various areas depending upon your aptitude and interests. Our employees are not only passionate and driven, but strive to ensure customer quality is delivered consistently and effective.


The Consulting Director position is responsible for day-to-day account and project management for targeted clients (ranging from 2-5 accounts on average).  The Consulting Director is responsible for driving project sales, engaging with senior client management, providing project leadership and managing project delivery against financial operational targets. This position also develops and implements high-impact strategies and solutions based on financial, technology and market analyses to help increase the profitability and performance of consulting clients.  The Consulting Director manages $3M+ in annual project engagements with corresponding programmatic and personnel responsibilities.  

Required Skills:

  • Minimum of 5 years of industry experience within consulting, professional services, or software implementation track record.
  • Minimum of 5 year of experience selling consulting services for relevant ITSM technologies or services.
  • Experience and demonstrated success in account management, account growth and new client acquisition.
  • Proven leadership ability with strong client relationship and consulting skills.
  • Proven professional with long, established track record in project management and service delivery, structuring and completing milestone-based assignments on time and ensuring work on client projects is performed consistently at high quality, and reflects client goals and expectations.
  • Ability to independently provide strategic vision, yet equally experienced with requirements definition, practical solution design, business cases development and solution implementation for clients.
  • Demonstrated ability to collaborate effectively across a consulting organization with other industry and solution Directors/VPs, as well as the Service Delivery personnel.
  • Proven track record of multi-tasking business development, client side delivery, and people and team management skills.
  • Strong professional and personal integrity with very high ethical standards.
  • Bachelor’s degree; Advanced Business or Computer Technology Degree a plus 

Desired Background:

  • Excellent business development skills with experience in business-to-business technology sales and proven ability to effectively direct business development tasks in order to maximize revenues and profits.
  • Existing achievement of $3-5 million in annual consulting project sales with net-new logos and account expansion.  Strong proficiency of sales principles and practices are essential.
  • Sales and/or delivery experience with ITSM and/or Enterprise Management technologies and services.
  • Possesses the qualities and characteristics that support development of junior team members to grow a thriving services practice.

  • Essential Duties & Responsibilities: 
  • 40% - Build and sustain a sales pipeline by developing, nurturing, and maintaining existing clients, key technology partner’s sales force, along with fostering new business relationships within specific market vertical. Coordinate and lead the sales pursuit process, including development of client proposals, presentations and business case materials. Perform or oversee necessary sales administration to ensure all relevant parties are kept up-to-date on sales activities. This includes participation in weekly and periodic business reviews and/or Go-To-Market team meetings, and keeping SF.com and other sales reporting tools up-to-date.
  • 50% - Supervise program and project execution across multiple accounts and teams ensuring compliance with standards and methodology.  Construct and ensure statements of work meet client objectives and provide clear and achievable objectives and milestones.  Drive coordination across consulting teams to ensure alignment of resources, and to manage, escalate and mitigate project and account risks as they are encountered.  Provide quality assurance function for requirements analysis, solution architecture and design, development and integration tasks, testing processes and documentation, along with overarching delivery execution. 
  • 10% - Participate in personnel recruitment, and provide direct involvement in personnel reviews and retention programs to fuel sustainable business growth and high quality service execution. 

Travel:  

  • Travel is based upon specific program and client requirements, and will thus fluctuate based on current workload and sales activity. Must be open to working remotely at an out-of-town client site for an extended period of time on special occasions.  

Windward strives to attract and retain the best individuals and provide an environment where they can all grow professionally and build a rewarding career. We continually strive to create an environment that balances work life and offers benefits that will enhance the compensation package. We offer Medical, Dental, Vision, Flexible Spending Accounts, Short Term Disability, Long Term Disability, Life Insurance and AD&D, as well as the option to purchase additional Life Insurance and AD&D, Paid Time Off, Personal Leave, Holidays, 401(k) plan with company match and work/life balance.

Windward Consulting is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.

 

WINDWARD CONSULTING GROUP, INC. (WINDWARD) PROVIDES EQUAL EMPLOYMENT OPPORTUNITY WITHOUT REGARD TO AN APPLICANT’S COLOR, RACE, SEX, PREGNANCY, NATIONAL ORIGIN, AGE, DISABILITY, RELIGION, MARITAL STATUS, GENETIC INFORMATION, VETERAN STATUS, OR ANY OTHER CHARACTERISTICS PROTECTED BY FEDERAL, STATE OR LOCAL LAW. WE WILL CONSIDER THIS APPLICATION ACTIVE FOR 90 DAYS AFTER OUR RECEIPT. THEREAFTER, YOU MUST REAPPLY IF FURTHER INTERESTED IN EMPLOYMENT. I CERTIFY THAT ALL ANSWERS GIVEN BY ME ARE TRUE, ACCURATE AND COMPLETE, I UNDERSTAND THAT THE FALSIFICATION, MISREPRESENTATION OR OMISSION OF ANY FACT ON THIS APPLICATION (OR ANY OTHER ACCOMPANYING OR REQUIRED DOCUMENTS) OR PROVIDED ORALLY, WILL BE CAUSE FOR DENIAL OF EMPLOYMENT OR IMMEDIATE TERMINATION OF EMPLOYMENT, REGARDLESS OF WHEN OR HOW DISCOVERED. The application will be given every consideration, but its receipt does not imply that the applicant will be employed. In exchange for the Company’s considering my application for employment, I authorize investigation of all statements contained in this application and any supporting documents. I authorize Windward to secure information about my experience from former employers, educational institutions, government agencies, or any references I have provided, and for those parties to provide information concerning my experience, and I hereby release all parties from any liability arising from such investigation. In exchange for the Company’s considering my application for employment, I hereby authorize my former employer to release to Windward any personnel information and records, favorable or otherwise, which my employer has kept regarding my employment, including my work performance. I understand that Windward may retain photocopies of my records for its files, whether I am offered employment or not. I hereby release all parties, including my former employer and Windward from any liability arising from the release, review and retention of any records pertaining to me.