Windward Consulting Careers

Description

Windward Consulting is at the forefront of Service-Centric IT. With strategic consulting, unparalleled technical expertise and our proven Windward Service-Centric IT RoadMap, we help our clients align the core competencies of process, organization, information and technology to run the most sensitive and mission-critical IT environments in the world.

If you are looking for an opportunity to be involved with a team of individuals who are working with our cutting-edge clients solving complex technical challenges then we are looking for you. We are looking for people who are passionate about technology and have a "roll up their sleeves mentality." Here at Windward we offer numerous opportunities to expand your experience in various areas depending upon your aptitude and interests. Our employees are not only passionate and driven, but strive to ensure customer quality is delivered consistently and effective..

We are looking for a Dynatrace Consultant with ability to ensure successful adoption of Dynatrace technologies throughout the software application lifecycle to provide real-time analytics which help our customers proactively avoid performance issues and to rapidly diagnose and resolve problems should they occur. The qualified candidate will be responsible for all aspects of Dynatrace deployment, ensuring high quality delivery with the aim of helping customers to maximize the value out of their Dynatrace deployment, enabling them to deliver high performing applications with first rate customer experience.

Job Responsibilities:

• Expand existing Dynatrace Gen3 deployment to incorporate use cases, such as Teams Observabilty integration, Job Service observability, Self-Service Observability Onboarding Portal, Agentic Workflows Deployment (Dynatrace Intelligence), and NetFlow Observability Integration. 
• Act as a Dynatrace subject matter expert, combining product expertise with practical consulting experience
• Partner with customers to understand business and technical objectives and translate them into effective Dynatrace implementations
• Deploy, configure, administer, and maintain Dynatrace environments, including OneAgent, ActiveGates, extensions, and integrations
• Support customer adoption of Dynatrace Gen3 AI capabilities, including AI-driven insights, causation analysis, and automation use cases
• Help customers leverage AI-powered analytics to reduce noise, accelerate root cause analysis, and improve operational efficiency
• Assist in aligning Gen3 AI features with customer workflows such as alerting, remediation, reporting, and decision support
• Educate customers on emerging AI-driven observability capabilities as part of their Dynatrace roadmap
• Onboard applications and services into Dynatrace and ensure effective monitoring of critical business systems
• Design and manage management zones, network zones, dashboards, alerts, reports, and SLAs
  Analyze performance, logs, traces, and metrics to troubleshoot and optimize applications, architectures, and operational practices
• Support Grail adoption, including log management onboarding and migration to Dynatrace-native analytics
• Collaborate closely with application, infrastructure, and platform teams to drive adoption throughout the application lifecycle
• Mentor and train customers on Dynatrace best practices and operational maturity

Required Skills:

• 2+ years of hands-on experience as a Dynatrace engineer or consultant
• Dynatrace Associate certification (or equivalent experience), with the ability to quickly attain Professional level
• Proven experience deploying, managing, and supporting Dynatrace environments
• Strong understanding of Dynatrace architecture, best practices, and core capabilities
• Hands-on expertise with OneAgent and ActiveGate deployment, troubleshooting, and extensions
• Experience creating and managing management zones, dashboards, alerts, and reports
• Experience analyzing performance data across applications, systems, and networks
• Grail and Dynatrace log management experience or foundational knowledge
• Strong consultative skills with the ability to engage both technical and non-technical stakeholders

Desired

• Qualifications:Exposure to Dynatrace Gen3 AI features and AI-driven observability concepts
• Experience with Dynatrace synthetics (including clickpaths) and JMX extensions
• Integration experience with ITSM platforms such as ServiceNow
• CI/CD and automation integration experience (e.g., Keptn or similar tooling)
• Operational experience in one or more areas: Linux/Unix, Windows/AD, networking, virtualization, or storage
• Experience with virtualization and cloud platforms (VMware, AWS, Azure, Kubernetes, OpenShift, Cloud Foundry, etc.)
• Understanding of microservices, containers, and modern application architectures
• Familiarity with relational and NoSQL databases
• Development or scripting experience in Java, .NET, Node.js, or Python

Travel:

• No Travel Expected

Windward Consulting strives to attract and retain the best individuals and provide an environment where they can all grow professionally and build a rewarding career. We continually strive to create an environment that balances work life and offers benefits that will enhance the compensation package. We offer Medical, Dental, Vision, Flexible Spending Accounts, Short Term Disability, Long Term Disability, Life Insurance and AD&D, as well as the option to purchase additional Life Insurance and AD&D, Paid Time Off, Personal Leave, Holidays, 401(k) plan with company match and work/life balance.

Windward Consulting is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status. 

WINDWARD CONSULTING GROUP, INC. (WINDWARD) PROVIDES EQUAL EMPLOYMENT OPPORTUNITY WITHOUT REGARD TO AN APPLICANT’S COLOR, RACE, SEX, PREGNANCY, NATIONAL ORIGIN, AGE, DISABILITY, RELIGION, MARITAL STATUS, GENETIC INFORMATION, VETERAN STATUS, OR ANY OTHER CHARACTERISTICS PROTECTED BY FEDERAL, STATE OR LOCAL LAW. WE WILL CONSIDER THIS APPLICATION ACTIVE FOR 90 DAYS AFTER OUR RECEIPT. THEREAFTER, YOU MUST REAPPLY IF FURTHER INTERESTED IN EMPLOYMENT. I CERTIFY THAT ALL ANSWERS GIVEN BY ME ARE TRUE, ACCURATE AND COMPLETE, I UNDERSTAND THAT THE FALSIFICATION, MISREPRESENTATION OR OMISSION OF ANY FACT ON THIS APPLICATION (OR ANY OTHER ACCOMPANYING OR REQUIRED DOCUMENTS) OR PROVIDED ORALLY, WILL BE CAUSE FOR DENIAL OF EMPLOYMENT OR IMMEDIATE TERMINATION OF EMPLOYMENT, REGARDLESS OF WHEN OR HOW DISCOVERED. The application will be given every consideration, but its receipt does not imply that the applicant will be employed. In exchange for the Company’s considering my application for employment, I authorize investigation of all statements contained in this application and any supporting documents. I authorize Windward to secure information about my experience from former employers, educational institutions, government agencies, or any references I have provided, and for those parties to provide information concerning my experience, and I hereby release all parties from any liability arising from such investigation. In exchange for the Company’s considering my application for employment, I hereby authorize my former employer to release to Windward any personnel information and records, favorable or otherwise, which my employer has kept regarding my employment, including my work performance. I understand that Windward may retain photocopies of my records for its files, whether I am offered employment or not. I hereby release all parties, including my former employer and Windward from any liability arising from the release, review and retention of any records pertaining to me.