Learning and Development Manager, Science & Technology (Bilingual)
You spend more than half of your waking hours working. Make these precious, fleeting moments matter by working for an organization and a cause you can believe in.
Western Growers exists for one reason only: to ensure the future viability of its members – the hard-working, salt of the earth farmers who grow the fruits, vegetables and tree nuts that feed our nation and nourish our bodies. But their way of life, their ability to pass their multi-generational farms and family legacies on to their children and grandchildren, is being jeopardized by a host of threats, many of them beyond their control. They face a growing litany of laws and regulations that make it increasingly difficult and expensive to do business.
Our members depend on us to help them remain competitive and profitable in spite of these trying circumstances, which we do by fighting – heart, and soul – for them every single day. We passionately advocate for them in the halls of Congress and on the steps of the state capitol. We actively facilitate the advancement of technology designed to help them become more efficient and less dependent on diminishing resources. We diligently provide health insurance to their farmworkers, as well as other insurance solutions tailored to the unique business. We do all of this, and more, from a position of leadership in the agriculture industry, which requires a team of intelligent, inquisitive and innovative individuals sold out for our common purpose.
To learn more watch our Company Video!
Job Description Summary
This position reports directly to the Assistant Vice President of Science and Technology and is responsible for designing, developing, delivering, and evaluating a range of responsive educational curricula and training programs within the food safety, science and technology fields. This position will conduct focused training and assessments in the area of food safety for Western Growers members. The incumbent is responsible for supporting the development, management, and expansion of the Science and Technology division’s training and consultation services.
- Bachelor’s degree in food science, agriculture, microbiology or a related field and four (4) to six (6) years of consulting and/or training work experience in the produce industry preferred.
- Advanced knowledge of the Food Safety Modernization Act (FSMA), Hazard Analysis Critical Control Point (HACCP), Good Agricultural Practices (GAPs), and industry recognized programs such as the Leafy Green Marketing Agreement (LGMA) as well as Global Food Safety Initiative (GFSI)-Recognized Certification bodies such as Global G.A.P., SQF Institute and Primus GFS.
- Strong working knowledge of standard food safety procedures, checklists, assessments and other applicable food safety program documents.
- Advanced understanding of microbiological sampling protocols, procedures, and ability to implement microbial sampling and environmental monitoring programs is preferred.
- Advanced understanding of key science and technology issues impacting the produce industry.
- Moderate knowledge of the Instructional Systems Design (ISD) model for workforce training and development.
- Proficient in developing and delivering training programs and materials for adult learners.
- Strong interpersonal skills and the ability to effectively communicate with members and employees with varying experience and education levels.
- Exceptional fluency in speaking, reading, and writing both English and Spanish and a solid understanding of cultural nuances of the Spanish language when translating written material.
- Highly proficient in word-processing, presentation, spreadsheet and other various software that leads to the development of job aids, training material/content for instructor lead or web based training.
- Approved Lead trainer for the Produce Safety Rule and Preventive Controls Rule required, Lead Trainer for Foreign Supplier Verification Program a plus.
- Ability to work effectively as a member of a collaborative team.
- Verifiable, clean DMV record and the ability to travel to various locations throughout the U.S. (mainly California, Arizona, New Mexico, and Colorado) up to 50% of the time.
Duties And Responsibilities
Member Services (Training)
- Develop training curriculum, applicable job aids, and guides, and present them in the most efficient and effective manner possible (online and in-person training).
- Oversee the creation and update of training materials relative to content directly related to food safety and compliance.
- Work with the Assistant Vice President of Science and Technology and provide input to training strategy and the development of specific training development plans by creating a system to evaluate the quality, pricing, and underlying costs of training courses and implement improvements.
- Deliver training promptly to address WG member needs in a responsive manner, this may require extensive travel.
- Work with WG’s Marketing and Communications staff to advertise training services to members.
- Develop and maintain a list of training services and fees when applicable.
Member Services (Consulting)
- Conduct food safety and training assessments to address Western Growers (WG) members’ needs.
- Develop professional relationships with member company stakeholders and act as a resource for questions and/or issues, as well as respond to “just-in-time” training needs.
- When appropriate and applicable, confer with members by telephone or in-person (individual or group) in order to provide consultative services to members about their food safety needs, questions, and other requests.
- Work with WG’s Marketing and Communications staff to advertise consultative services to members.
- Develop and maintain a list of consulting services and fees.
Data Management & Reporting
- Prepare Western Growers Science & Technology Committee training/consulting plans, goals and objectives, and training/outcome reports for committee meetings.
- Compile an annual training calendar consisting of monthly webinars, in-person workshops, video training, and presentations.
- Provide content for the Food Safety, Science and Technology Snapshot/newsletter and publish white papers on key food safety topics. Work with marketing to publicize content through WG’s website, magazine, social media, Linked, etc.
- Track all member training details in a contact management system detailing the reason for the training, registration, attendance and performance reviews.
- Schedule course follow-ups as appropriate to evaluate the success of the training program.
- Provide monthly reports to management documenting training details and outcomes. If training/consulting is fee-based work with WG’s Accounting staff to track income/expenses and quantity financial impact (ROI) on individual members and on Western Growers.
- Utilize all capabilities to satisfy one mission — to enhance the competitiveness and profitability of our members. Do everything possible to help members succeed by being curious and striving to understand what others are trying to achieve, planning and executing work in a helpful and collaborative manner, being willing to adjust efforts to ensure that work and attitude are helpful to others, being self-accountable, creating positive impact, and being diligent in delivering results.
- Serve as a WG representative on industry food safety working groups when the WG Assistant Vice President of Science and Technology is not available.
- Maintain a clean DMV record and the ability to travel to locations throughout the U.S. (mainly California, Arizona, New Mexico, and Colorado) up to 50% of the time.
- All other duties as assigned.
Physical Demands/Work Environment
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk and sit. The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The noise level in the work environment is usually moderate.