Product Manager, B2B

Product Management Boston, Massachusetts

At Wayfair, our Product Management team is responsible for providing the vision, execution and analysis necessary to delight customers with world class experiences on our web sites and apps. We are organized into small, focused, fully-resourced and -empowered teams to operate with the speed and focus of a startup, while benefiting from the resources of an established eCommerce leader.

As a Product Manager, you will lead a cross-functional team of engineers, designers, analysts, and other internal partners to envision, build, and deliver customer experiences that impact tens of thousands of businesses. You must be able to transform quantitative and qualitative data from our customers into insights and strategy to drive product development priorities. You transform those strategies into technical requirements, and work closely with design and engineering to deliver site enhancements and new features at a fast pace. As the CEO of your product(s), you’ll be responsible for wearing any and all hats. You will own your roadmap, maniacally measure performance, keep your pulse on the customer, anticipate bottlenecks, make tradeoffs, and take acceptable risks to maximize the benefit for our customer and business. And if you’re doing it right, you’re having a ton of fun and learning every day.

The Wayfair Professional team focuses on several target verticals: interior designers, hotels and restaurants, contractors, property managers, and offices. It’ll be important to quickly familiarize yourself with the challenges faced by each of these industries so you can effectively lead the product team to develop the best-in-class business shopping experience for our customers. 

You must have a strong bias-for-action, be extremely curious and be willing to identify and fill gaps where necessary to get the job done. You will be asked to break down complex problems and back up your recommendations with quantitative and qualitative reasoning.  You will be a member of a team consisting of Engineers, UX Designers and Analysts and play a central role in organizing and communicating their efforts.

How you’ll drive success:

  • Product Manager’s at Wayfair are exceptionally strong in both quantitative and qualitative analysis, and demonstrate superior communication skills to constituents across the business.
  • Utilize data to understand customer needs and behaviors as well as business objectives, and transform that knowledge into website enhancements and new features
  • Build and maintain roadmaps for your product(s) and insure those interests are represented amongst all Product owners within the organization to ensure the vision for your product roadmap aligns with broader company objectives
  • Monitor performance of your focus area and measure impact of your product enhancements
  • Determine resourcing needs for your team and make compelling requests for additions when required.

You’re who we’re looking for if:

  • Significant/meaningful experience in ecommerce or B2C product management
  • Excellent analytical skills with demonstrated experience turning data into actionable insights
  • Deep understanding of business strategy and metrics 
  • Passionate about building functional and engaging user experiences
  • Cross functional leadership experience
  • Entrepreneurial mindset, with a bias for customer focused innovation
  • Familiarity with Excel, SQL, and multi-variate testing practices a plus
  • BA with strong academic record (strong preference for quantitative, scientific, or technical backgrounds)

About Us:

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.