Billing & Reconciliation Freight Associate

Supply Chain & Logistics Brunswick, Maine

Billing & Reconciliation Freight Associate

The Global Shared Services Center supports our international supply chain freight forwarding operations. Our goal is to create value both internally and externally by establishing lasting partnerships and processes which will enable us to drive a more efficient and cost effective supply chain. We design, optimize, and operationalize key aspects of our transportation programs for our CastleGate supplier partners in the USA, Canada, UK, EU and Asia such as container tracking, billing, and invoicing.

What You’ll Do

  • You will collaborate with transportation, analytics, finance, external partners and other teams to ensure an efficiently running invoice reconciliation process
  • Maintain strong vendor or carrier relationships while identifying areas of potential carrier over-billing to recoup & drive savings for Wayfair
  • Help improve operational processes, such as by drafting and editing standard operating procedures and identifying more efficient workflows
  • Verify and approve vendor & carrier invoices accurately and in a timely manner
  • Review vendor or carrier ageing statements
  • Research and resolution of supplier credit requests
  • Lead on resolving transportation cost/payment mismatches
  • Cost auditing to ensure carriers are billing us within contracted rates

What You'll Need

  • Strong analytical and problem solving skills
  • Experience working in a highly detail-oriented environment
  • Strong proficiency with MS Office, especially MS Excel
  • Proven communication skills both on the phone and email
  • Strong work ethic and a history of meeting tight deadlines
  • Ability to stay consistently positive, people-oriented and energetic
  • Bachelor’s Degree preferred

About Us:

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.