Operations Data Analyst

Analytics - Operations Analytics Brunswick, Maine

Operations Data Analyst

We are responsible for metrics, data visualization, and data analysis for Wayfair’s Order Management Operations Team. Our ongoing goal is to increase the speed and accuracy of the real-time data that the Order Management uses on a daily basis, in addition to ad hoc projects for individual stakeholders on an as-needed basis. We are a fast-paced, detail oriented team that wears many hats and engages in very big-picture thinking.

What You'll Do

  • Deep diving and analysis of existing data to identify actionable business trends
  • Understanding and maintaining of scripts and tools currently in use
  • Designing and sustaining scripts, tools and scorecards for individual department metrics
  • Vetting and validating new data as it is incorporated into current workflows
  • Presenting and discussing results with senior management
  • Troubleshooting tools and scripts as issues arise for stakeholders
  • Assisting with general SQL/Excel questions on an as needed basis
  • Communicating departmental needs to engineering and monitoring updates as provided
  • Executing high-priority support requests in response to system issues
  • Prioritizing, communicating, and pivoting personal workload based on current needs

What You'll Need

  • Expert level Excel user (Experience with VBA or DAX/Power Pivot a plus)
  • Database familiarity and a working knowledge of SQL
  • Process-oriented with strong analytical and communication skills
  • Ability to think strategically and tactically within a dynamic, fast-paced organization
  • Self-starter with a problem-solving mindset
  • Ability to partner and work well with leadership
  • Entrepreneurial spirit
  • Minimum of an Associate’s Degree in a related field or comparable talent/experience
  • Experience working with large and/or complex datasets
  • Experience working both with a team and in a self-motivated capacity
  • A sense of humor and lighthearted approach to work is also very welcome

About Us

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

About Us:

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.