Associate Director of Product Management, Availability System Products

Product Management Boston, Massachusetts

Associate Director, Product Management, Availability Systems 

Who We Are:

We’re entrepreneurial, value oriented decision makers who drive the development of the world-class software products that power Wayfair’s transformation of retail for home. We create the web and app experiences that make Wayfair a delightful place to shop, establish new and innovative services for customers, and build the backbone of Wayfair’s pricing, merchandising, supply chain, and enterprise operations. Whether on desktop, mobile web, or app, or any of our proprietary internal platforms, we leverage data, user-centric design, machine learning, and Agile to exceed customer expectations and achieve operational excellence, fueling company growth. Our work requires us to move fast and collaborate with some of the best engineers, creatives, data scientists, operators, and analysts to discover, build, and scale world-class software products.

Wayfair’s Operations Product team is looking for an experienced Associate Director, Technical Product Management to lead development and delivery of the Supply Chain Optimization technology platforms. In this role, you will partner with business owners, product managers, technologists, engineers, data scientists, the operations research team, and other stakeholders to understand the Wayfair Operations organization's strategic goals and identify gaps in current product capabilities. You will strive to define product design and functional requirements/capabilities with a particular focus on implementation to execute on these through delivery.

The Supply Chain Optimization platforms are core to Wayfair’s availability, replenishment, demand management, and fulfillment strategies. As the Global Product Owner for this platform, you will drive optimal balance of marketable speed, supply chain costs and availability as you develop a scalable, performant global product platform to power replenishment and inventory positioning at ever-increasing scale. You will partner with Engineering, Operations Research, Data Science, and other Product teams to design a product architecture and build a product vision, strategy, and roadmap that shortens time to value across several availability and supply chain experience initiatives.

What You’ll Do:

  • Transform initiative requirements into actionable items on our product roadmap while serving as an internal subject matter expert on a strategic Wayfair operations solution
  • Motivate your team to translate the vision of the operational departments into robust, intuitive systems
  • Build strong team culture through coaching and knowledge transfer to develop top talent for the Product Managers on your direct reporting line
  • Translate the needs of priority initiatives into a technical approach, motivated by implementation focused details, in the form of specifications towards peers in engineering/data science/operations research
  • Utilize data to break down the scope, impact and priority of our business goals and enable the team to transform that knowledge into system enhancements and new features
  • Provide a technical framework for stakeholder and engineering communication based on metrics, KPI’s and business goals
  • Proactively communicate opportunities presented by our current product capabilities through metrics and measurements
  • Serve as a technical partner to engineering stakeholders to further enhance our platform and drive design conversations to address global needs
  • Monitor performance and measure the impact of product enhancements to communicate performance metrics to key stakeholders throughout the organization

What You’ll Need:

  • 6+ years Product Management/technological consultancy experience working with operational systems
  • 2+ years of experience successfully leading and growing highly effective teams both in terms of impact and team culture
  • Strong project management skills
  • Excellent analytical skills with demonstrated experience turning data into actionable insights and understanding of procedural and algorithmic implementation
  • Passionate about building functional and engaging user experiences
  • Strongly collaborative and effective in a cross-functional environment; comfortable interfacing with senior level leadership
  • Superb interpersonal skills with a demonstrated ability to navigate a complex organization and generate buy-in for ideas and plans
  • Ability to think strategically and tactically within a dynamic, fast-paced organization
  • Ability to juggle competing priorities through ambiguity, adversity and conflict in order to establish focus and deliver against business goals
  • Proficiency in SQL or other relational database query languages
  • Bachelor’s degree in a technical, business, or supply chain/operations discipline, MBA a plus

About Us:

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.