Sales Enablement Lead

Sales Arlington, VA


The Role:  

  • Work with Sales Managers to follow up with inbound & outbound sales
  • Assist with upsell and closing renewal contracts
  • Conduct product demonstrations to prospects and renewal clients
  • Track our inbound web forms queue and again route the leads in a rapid manner for response
  • Re-engaging lapsed and long-term leads as we introduce new product features with a focus on bringing them back into the funnel
  • Work with sales and marketing to develop documents and strategies that create efficiency and better qualify leads
  • Analyze current strategies of customer retention, loss, and new business and provide insight and potential initiatives for growth
  • Become an expert on conversational selling and support sales team leads/prospects via our chat technology
  • Sit in on daily standup and weekly meetings to provide current projections
  • Convey sales insights to marketing team for content development support
  • Follow current and long-term content priorities to ensure timely launch of content and other marketing initiatives
  • Become an expert in all CRM and project tools
  • Ensure quality of data and property updates in relevant tools; keep in touch with team leads about day-to-day data collection practices
  • Stay on top of how teams are utilizing these tools, suggest ways to improve by bringing these insights to team leads

Experience Requirements:

  • 3-4 years’ experience in a sales or customer success role
  • Preferred experience in Software as a Service (SaaS) environment
  • Bachelor’s degree is required
  • Excellent cross group collaboration skills
  • Excellent communication skills and high attention to detail – presenting, listening, writing
  • Active learner committed to new practices and technologies to continually improve the participant’s learning experience
  • Strong analytical and problem-solving skills and an ability to translate data into actionable recommendations
  • High level of reliability and follow-through; Immediate responsiveness to all internal and external inquiries, ability to multitask under tight deadlines
  • HubSpot CRM experience preferred
  • Be a contributor to the team culture