Receptionist

Customer Service Montreal, Québec


Description

Position at LASIK MD

See if you are our next:             

RECEPTIONIST (BILINGUAL)

Working for LASIK MD (a partner of Vision Group) is so much more than helping improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.         

Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.    

A look at your benefits             

  • You receive a quarterly bonus.
  • You have a permanent full-time position (32-40 hrs/week).  
  • You benefit from a free LASIK surgery, 3 weeks of vacation, 3 sick days, 1 floater day & 1 wellness day.
  • You benefit from group insurancetelemedicine RRSP match.
  • You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.
Your tasks at a glance             
  • You warmly welcome patients and direct them to the waiting room, ensuring that new patients complete the questionnaire to add to their files.
  • You handle mail, clinic phone lines, and voicemails, and make sure to call patients to confirm their appointments.
  • You are responsible for updating the medical records and appointments software after each patient's arrival and departure.
  • You manage inventory and ensure the aesthetics and cleanliness of the clinic when needed.
A clear view of your assets     
  • You have experience as a receptionist, medical secretary, or administrative assistant in a doctor's office or have strong customer service/patient care skills.
  • You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset).
  • You stand out for your organizational and collaborative skills as well as your ability to work with minimal supervision.
  • You especially thrive in a fast-paced, dynamic environment, and when you work as part of a team.
  • Important: You have excellent communication skills, you speak English et français également  (advanced intermediate level of English required due to the nature of the tasks or interactions with our English-speaking patients).
  • Schedule: You are available to work day shifts from Monday to Friday, as well as one evening a week and Saturdays in rotation.

From our point of view            

Whatever your profile, we are above all looking for someone beyond the CV, since you can benefit from in-house training. Only your motivation and your desire to learn are part of our selection criteria.