Clinical Assistant

Customer Service Oakville, Ontario


Description

Position at TLC Laser Eye Centres

See if you are our next:           

CLINICAL ASSISTANT (18-month temporary mandate) 

Working for TLC (a partner of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.           

Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.             

A look at your benefits           

  • You receive a quarterly bonus.
  • You have a temporary full-time position (18-month contract; 32-40hrs/week). 
  • You benefit from an Employee Assistance Program, 3 weeks of vacation & 3 sick days.
  • You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.

Your tasks at a glance           

  • You assist during the pre-op exams and fill the patient’s charts accurately.
  • You answer patient’s questions and ensure the best service.
  • You work closely with Optometrists. 
  • You conduct pre-operative and post-operative tests for patients. 
  • You update the appointment system after every patient's consultation.
  • You confirm by phone post-operative appointments.
  • You will be cross-trained for the receptionist position (once you have completed your initial training).

A clear view of your assets           

  • You have excellent communication skills in English.  
  • You find it easy to connect with others and quickly build trust.
  • You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset).
  • You have an interest in the medical field and have a passion for delivering excellent customer service. 
  • Your experience in the health care field is considered an asset (ex: optometry assistant, orderly, dental assistant, pharmacy lab technician, sterilization assistant, animal health technician assistant, etc.). 
  • Required: You can travel for work to other clinics in the GTA region. 
  • Schedule: You have flexible work availability Monday to Friday (7:30 am-4:30 pm), with occasional late evenings and Saturdays as needed.

From our point of view           

Whatever your profile, we are above all looking for someone beyond the CV, since you can benefit from in-house training. Only your motivation and your desire to learn are part of our selection criteria.