Associate Program Manager, Content Partners

Alliances Shanghai, China


Our Company

At 2,000 employees and growing, and consistently strong financials (NYSE:VEEV), Veeva was named among the top fastest growing public technology companies on Forbes’ annual Fast Tech 25 list. We build innovative cloud solutions for some of the world’s largest pharmas and biotechs, and we need great people like you to make it happen.

Our Culture & People

Our core values are Do the Right Thing, Employee Success, Customer Success, and Speed. We are innovators, collaborators, and thought leaders out to create best-in-class solutions that help our customers improve and extend human life. It’s genuine, straight-forward, and no fuss.

Job Summary

Veeva is looking for a high energy, ambitious individual to support our Chinese Multichannel Partner Program. This person should be an expert in digital promotional content for the life sciences industry so that they can transition easily into becoming an expert in the creation, development, and implementation of digital promotional content for Veeva’s commercial product suite. 

Responsibilities

This person will work with agency partners utilising Veeva CLM, Approved Email, Vault Promomats, Engage, MyInsights and all future agency-facing products on the following tasks:

  • Identifying appropriate partner agencies, new business calls
  • Supporting the on-boarding and educating customers on the value of the Partner Program and best practices for working with agencies (administration, training and partner set-up)
  • Setup and administering Veeva development environments
  • Acting as primary point of contact for strategic and product support
  • Liaising across internal disciplines, including Sales, Services, Support, and Product
  • Mitigating account escalations when they occur, either from the agency or from the customer involving a partner agency
  • Engaging agency partners to create innovative demonstrations showcasing the full capabilities of Veeva’s commercial products
  • Helping to grow and develop the assigned region's multichannel partner network
Requirements
  • Educated to degree level or equivalent experience
  • Experience in account or project management at a healthcare advertising agency, life sciences company OR experience working in partner relationships for competitive CLM and multichannel platforms
  • Experience working on iPad projects
  • Experience fostering close relationships with customers AND internal development teams
  • Aptitude and interest to learn salesforce.com system administration
  • Proven experience working independently
  • Experience working in high-pressure environments
  • Ability to communicate effectively while working remotely AND/OR with remote colleagues
  • Fluent conversing in English
Nice to Have
  • Demonstrated ability to communicate effectively while working remotely AND/OR with remote colleagues
  • Experience working with other content management systems

We don’t accept candidates from recruiters or placement agencies. If you have a candidate interested in Veeva, they should apply directly below or at careers@veeva.com. For more information regarding this policy click here.