Consultant (Clinical – Vault)

Professional Services Philadelphia, Pennsylvania San Francisco, California Columbus, Ohio Chicago, Illinois Boston, Massachusetts New York, New York San Diego, California Princeton, New Jersey Raleigh, North Carolina Phoenix, Arizona San Antonio, Texas Los Angeles, California Washington, DC

Company Information

Be a part of the future of cloud at one of the fastest growing and profitable companies in enterprise software. Veeva is experiencing rapid growth and strong demand as the cloud software market is evolving toward industry-specific, cloud solutions.Veeva topped the Fortune Future 50 list of U.S. companies poised for breakout growth and was listed as one of the fastest growing companies among Forbes Fast Tech 25.  

We build innovative SaaS solutions that span CRM, content management, and data for the life sciences industry. Our more than 675 customers ranging from emerging biotechs to the largest global pharmaceutical companies including Bayer, Lilly, Merck, and Novartis. 

We are driven by our core values: do the right thing, employee success, customer success, and speed. We are innovators, collaborators, and thought leaders out to create and bring to market solutions that help our customers improve and extend human life.

Job Summary

Veeva Systems is looking for Consultants with Trial Management, TMF, Study Start Up and/or eRegulatory/Investigator Site File experience to join the Professional Services team and implement the Vault Clinical Operations and Vault SiteDocs suite of applications.  Favorable candidates for this position will have consulting experience, are technology-forward thinking, have implemented or use cloud-based software in the Clinical Operations and Site Solutions space, and / or have spent time at a Sponsor, CRO, or Site working on clinical trials.

As a key member of our Professional Services team, the Consultant will have three main responsibilities:

  1. Participate in and lead Vault Clinical Operations implementation workshops and activities. Work with customers to educate them on the system, gather solution design requirements and configure the Vault application to meet customer process needs.
  2. Guide our customers on successful implementations from inception through adoption, ensuring alignment of processes to solution design and functionality.

Manage projects and customers during the lifecycle of an implementation focusing on requirements gathering, configuration, validation/testing, training, and go-live activities.


  • Lead life science customers in the rapid configuration and implementation of eTMF, CTMS, Study Startup, and eReg/ISF solutions to support clinical trial data and content management needs.
  • Execute workshops and lead customer discussions of the Vault Clinical Operations Suite and Vault SiteDocs Suite for regional, nationwide, and global Sponsors, CROs, and Academic Medical Centers.
  • Lead gap analyses, workshop preparation and delivery, requirements gathering, configuration, validation, and customer training.
  • Gather customer functional and technical requirements to support business processes; translate requirements into system configuration.
  • Support project management activities such as status reporting, timeline oversight and resource management.
  • Mentor project team and junior consultants in the R&D Services organization
  • Represent R&D Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.).
  • Ensure customer success from beginning to end of the engagement life cycle.
  • 4+ years of experience with clinical software solutions in eRegulatory, clinical operations, TMF operations, site feasibility and activation, and/or trial management.
  • Knowledge of clinical trial and CRO processes, and Site and Sponsor interactions across pharmaceutical, med device, and/or biotech sectors, specifically as they relate to document and data collection.
  • Proven ability to collaborate with diverse stakeholders and ensure delivery to a high degree of satisfaction.
  • Ability to act with speed to understand business requirements, create corresponding solution designs, and willingness to “roll up your sleeves” to design and implement a Clinical Operations solution.
  • Exposure to life sciences compliance and computer systems validation requirements.
  • Ability to travel 50-75%,
  • Bachelor’s degree or equivalent required.
  • Qualified candidates must be legally authorized to be employed in the United States. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.
Nice to Have
  • Proven track record leading high impact global system implementation programs as a consultant, business, or IT lead, and/or business sponsor.
  • Direct experience with systems such as Oracle Siebel and goBalto, BioClinica CTMS, Medidata Rave CTMS/Strategic Monitoring, Parexel IMPACT, Bio-Optronics Clinical Conductor, PhlexEView, Trial Interactive, Complion, Florence eBinders, Forte Oncore and eReg, Veeva Vault, NextDocs, Documentum, SharePoint, and other clinical technologies
  • Life science, computer science, or related degree
  • SaaS/Cloud experience
  • Experience in services delivery management and/or systems implementation
  • Master’s degree
  • Locality to major life sciences customer hub (New Jersey; Boston, MA; San Francisco, CA; Philadelphia, PA; Chicago, IL)


We don’t accept candidates from recruiters or placement agencies. If you have a candidate interested in Veeva, they should apply directly below or at For more information regarding this policy click here.