QA Manager, Vault

QA and Release Engineering Toronto, Canada

Veeva Systems is looking for a QA Manager who likes to contribute to the day-to-day delivery of a mission critical SaaS offering.  This is a hands-on position for delivering a quality SaaS product and customer success. To qualify, you need:

  • A great attitude, be adaptable when challenges arise and the ability to learn quickly
  • Attention to detail and ability to self-detect potential issues
  • Enthusiasm to take on responsibility and deliver great software products
  • Be a hands-on manager who takes pride in learning the ins and outs of the product they manage


What you’ll do

  • Manage the Vault Functional Team develop and enhance new feature and regression tests, including UI and API suites, and deliver the same for each sprint release
  • Day to day management of Functional QA team along with hands-on QA activities
  • Guide the Functional group on various processes and procedures that enhance productivity  
  • Work with Automation Management and collaborate on automation roadmaps, as well as Product Managers
  • Development Managers on feature sprint planning and provide metrics on Functional testing progress
  • Work closely with Customer Support Manager on Production issues triaging

Learn More


  • Qualified candidates must be knowledgeable about computer applications/systems/tools commonly used for release engineering aspects of a SaaS offering
  • 3+ years’ experience managing team size of 6-12 QA engineers
  • Possess an excellent end-to-end understanding of QA processes, organization and techniques in order to drive quality into the product
  • Ability to anticipate organizational and technical issues, and the ability to provide detailed projections and post-mortems
  • Ability to be a technical QA manager, well versed in Java applications
  • Ability to generate precise and concise functional testing metrics and measures of quality
  • Ability to project, track, assess and report on adherence to these metrics
  • +3 years’ experience working with product cross-functional teams in a leadership role using agile/iterative development methods
  • Qualified candidates should have completed a 4 year college degree.  Preferred are educational backgrounds in Management Information Systems (MIS), Computer Information Systems (CIS), Computer Science (CS), or Mathematics

Nice to have

  • Life sciences domain knowledge, especially the regulatory area, is a plus
  • Experience with Atlassian products like Jira is an advantage
  • Experience in a SaaS environment that has an agile development process is a huge plus

Benefits & Perks

  • Annual stock bonus and stock options
  • Healthy, free, snacks every day and weekly catered lunch
  • Allocations for continuous learning & development
  • Health & wellness programs
  • And more!

We don’t accept candidates from recruiters or placement agencies. If you have a candidate interested in Veeva, they should apply directly below or at For more information regarding this policy click here.