Developer Support, Vault Platform

Product Support Pleasanton, California Columbus, Ohio Remote, United States


Company Information

Be a part of the future of cloud at one of the fastest growing and profitable companies in enterprise software. Veeva is experiencing rapid growth and strong demand as the cloud software market is evolving toward industry-specific, cloud solutions.

Veeva topped the Fortune Future 50 list of U.S. companies poised for breakout growth and was listed as one of the fastest growing companies among Forbes Fast Tech 25

We build innovative SaaS solutions that span CRM, content management, and data for the life sciences industry. Our more than 675 customers ranging from emerging biotechs to the largest global pharmaceutical companies including Bayer, Lilly, Merck, and Novartis.

We are driven by our core values: do the right thing, employee success, customer success, and speed. We are innovators, collaborators, and thought leaders out to create and bring to market solutions that help our customers improve and extend human life.

Job Summary

Veeva is looking for a Developer Support Engineer to drive customer success with Vault developer tools and represent the voice of the developer for the Veeva Vault product team.   The Veeva Vault Platform is a powerful enterprise cloud platform that enables developers to build powerful and easy to use applications that uniquely combine document and data management.  Internal and external application developers use the Vault API and SDK to develop innovative applications and integrations for the leading companies in the Life Sciences industry.  In this unique support role you will work directly with the Vault product team to help develop and pioneer developer support practices.  If you have a passion for programming, APIs, beautiful code and telling the world about it you may be a good fit for this position.

Responsibilities

  • Develop deep, hands-on expertise of Vault applications, APIs, and SDKs.
  • Develop, package, and document sample applications on the Vault Platform
  • Provide support to customer developers.
  • Hold product team accountable for good design and quality product.
  • Grow Vault’s Developer Program by creating and delivering content, and facilitating collaboration within the community.
  • Working closely with new and existing partners, consultants, and customers on the best ways to leverage the Vault API/SDK
  • Serve as API/SDK product expert for the company: Sales, Marketing, and Services

Requirements

  • Insatiable curiosity with a need to get her hands dirty.
  • Java and Python programming languages.
  • Strong written and verbal communication skills.
  • Ability to work independently in a fast paced environment, with little direct supervision.
  • Strong written and verbal communication skills. 

Nice to Have

  • Hands-on experience Work experience in an Enterprise Application software company.
  • Experience in a customer support role.
  • BS in computer science or engineering.
  • Up to date knowledge of cloud technologies and development platforms.

About Veeva 

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

 

We don’t accept candidates from recruiters or placement agencies. If you have a candidate interested in Veeva, they should apply directly below or at careers@veeva.com. For more information regarding this policy click here.