Developer Support, Vault Platform

Product Support Columbus, Ohio


 

Our Company

 

At 2,200 employees and growing, and consistently strong financials (NYSE:VEEV), Veeva was named among the top fastest growing public technology companies on Forbesannual Fast Tech 25 list. We build innovative cloud solutions for some of the worlds largest pharmas and biotechs, and we need great people like you to make it happen.

 

Our Culture & People

 

Our core values are Employee Success, Customer Success, and Speed. We are innovators, collaborators, and thought leaders out to create best-in-class solutions that help our customers improve and extend human life. Its genuine, straight-forward, and no fuss.

 

Job Summary

Veeva is looking for a Developer Support Engineer to drive customer success with Vault developer tools and represent the voice of the developer for the Veeva Vault product team.   The Veeva Vault Platform is a powerful enterprise cloud platform that enables developers to build powerful and easy to use applications that uniquely combine document and data managementInternal and external application developers use the Vault API and SDK to develop innovative applications and integrations for the leading companies in the Life Sciences industryIn this unique support role you will work directly with the Vault product team to help develop and pioneer developer support practicesIf you have a passion for programming, APIs, beautiful code and telling the world about it you may be a good fit for this position.

Responsibilities

  • Develop deep, hands-on expertise of Vault applications, APIs, and SDKs.
  • Develop, package, and document sample applications on the Vault Platform
  • Provide support to customer developers.
  • Hold product team accountable for good design and quality product.
  • Grow Vaults Developer Program by creating and delivering content, and facilitating collaboration within the community.
  • Working closely with new and existing partners, consultants, and customers on the best ways to leverage the Vault API/SDK
  • Serve as API/SDK product expert for the company: Sales, Marketing, and Services 

Requirements

  • Insatiable curiosity with a need to get her hands dirty.
  • Java and Python programming languages.
  • Strong written and verbal communication skills.
  • Ability to work independently in a fast paced environment, with little direct supervision.
  • Strong written and verbal communication skills. 

Nice to Have

  • Hands-on experience Work experience in an Enterprise Application software company.
  • Experience in a customer support role.
  • BS in computer science or engineering.
  • Up to date knowledge of cloud technologies and development platforms.

 

About Veeva

 

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

 

We don’t accept candidates from recruiters or placement agencies. If you have a candidate interested in Veeva, they should apply directly below or at careers@veeva.com. For more information regarding this policy click here.