Job Title: MDDR Team Lead

Company: Varonis Systems, Inc.

Location: Raleigh, NC - Office

Overview:
Data is the #1 target of attackers, and Varonis' Managed Data Detection and Response (MDDR) customers entrust our team with the security of their data. MDDR Team Leads are the lynchpin of MDDR operations, ensuring the team is working 24x7 to monitor, triage, investigate, and escalate incidents where data is at risk and to ensure we meet operational SLAs.

MDDR Team Leads will oversee a team of MDDR Security Analysts. This oversight includes training and developing the knowledge and skills needed to execute the MDDR mission, ensuring adherence to all operating policies and procedures, ensuring the delivery of the MDDR service within all SLAs, and serving as a point of technical and operational escalation for MDDR analysts.

Responsibilities:

• Technical and operational escalation point for investigations, incidents, and other elements of the MDDR service.
• Assist in the development, documentation, analysis, testing, and modification of Varonis’ threat detection systems, playbooks, runbooks, and MDDR team operations. 
• Continuously train the team so they are equipped with the required skills and knowledge to effectively execute the MDDR service.  
• Validate findings and coordinate investigative efforts with customers and internal teams.
• Ensure all investigative findings are documented and communicated appropriately by the team, including tracking in CRM.
• Maintain up-to-date knowledge of all aspects of Varonis MDDR service.
• Oversee and execute programs, projects, operational tasks, and responsibilities related to the MDDR service.
• Conduct regular performance reviews and quarterly SWOT analyses to drive team growth and development.

Requirements:

• Proven success in leading and managing within a team-oriented environment.
• 3+ years of experience working in cybersecurity operations.
• Degree or certification(s) in cybersecurity and/or proven ability to execute across cybersecurity operations disciplines, including monitoring, detection, investigation, and incident response.
• Proven ability to deliver security operations service while meeting SLA and other operational requirements.
• Knowledge of common security technologies and tools including network-based (firewall and IDS), host-based (EDR and AV), data-based (DLP and DSPM), and identity-based (PAM and IAM).
• Proven ability to creatively problem-solve when handling complex issues.
• Strong analytical and critical thinking skills.
• Excellent communication skills (written and oral) and interpersonal skills (direct reports, colleagues, and customers).
• Attention to detail and the capability to deliver outcomes autonomously.

Logistics:

• Remote position with occasional travel (up to 20%).
• Shifted Schedule: Sunday to Wednesday, or Wednesday to Saturday.
  • 12-hour shifts with one 1-hour break and two 30-minute breaks.
  • Alternates between day (9am to 9pm EST) and night (9pm to 9am EST) every two weeks.
• Work visa sponsorship is not available.

We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
@VaronisLife

Varonis is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.