Director, Human Resources

Human Resources Santa Monica, California Req. UMG-335


Universal Music Group is currently seeking a Director of Human Resources to manage the overall HR function for several business units and labels.  The Director serves as a strategic business partner to senior management in driving the business as it relates to our people and organizational effectiveness.  The HR director is also responsible for managing the day-to-day HR activities including consulting and advising on policy and procedure, staffing, compensation, employee relations, and development, as well as organizational and change management.

Job Functions:

  • Builds, develops and maintain strong collaborative working relationships with management and employees across multiple business units to deliver value-added HR services
  • Develops a detailed understanding of the client’s business –departments, jobs, structure, processes, financials
  • Proactively assesses client needs for HR services and develops strategies to meet those needs
  • Addresses all employee relations issues and other immediate issues to minimize risk
  • Ensure alignment between individual, business unit and corporate practices and serve as a credible activist, operational executor, business ally
  • Promote positive employee relations and communication by counselling employees and proactively facilitating conflict resolution between employees; escalate issues as appropriate
  • Coach employees and manager on career development, goal setting, performance improvement and people management
  • Partner with HR team on talent assessment, organizational design and learning and development initiatives
  • Represent Universal Music Group and the HR function in a positive light by gaining and maintaining knowledge of industry trends and general business knowledge/acumen
  • Supervise HR Coordinator

Job Requirements:


  • Understanding of, and experience with, core aspects of Human Resource Management (staffing; employee relations; labor relations; performance management; leadership development; training)
  • Ability to think strategically and translate concepts into actionable items
  • Previous talent management and succession planning experience preferred
  • Proven ability to influence decision making
  • Courage to make tough decisions and deliver difficult messages with professionalism and poise
  • Must possess consultative style and approach with proven ability to develop credible relationships
  • Comfortable working in ambiguous business situations
  • Strong analytical, problem-solving, and project management skills
  • Excellent communication (written and verbal) and interpersonal skills
  • Exercise a high degree of professionalism and diplomacy in interactions with all levels of the organization
  • Strong experience and demonstrated skills in handling a variety of employee relations matters
  • Excellent follow through skills and the ability to anticipate and address business needs proactively
  • Possess strong work ethic; self-motivated with a desire to take initiative and look for ways to improve processes and create efficiencies
  • Excellent time management and organizational skills in managing through multiple priorities with overlapping tasks across multiple businesses
  • Highly adaptable to a fluid and ever changing work environment
  • Ability to lead and manage people effectively
  • Team-oriented attitude balanced with ability to work independently with minimal supervision
  • Sense of urgency – motivated/energetic/enthusiastic – dedicated and loyal
  • Maintains strict confidentiality and adheres to high standard of professional conduct


  • Minimum 7 years of prior Human Resources Generalist and/or Organizational Development experience is ideal
  • Experience practicing HR in a creative industry (music, fashion, television, advertising, etc.) is a plus
  • HRIS experience, SAP and PeopleSoft a plus
  • Strong knowledge in employment laws; multi-state experience preferred
  • Proficient in MS Office (word, Excel, Outlook, and PowerPoint). Visio and/or Org Plus experience a plus


  • Bachelor’s Degree, preferably in a relevant field with HR related coursework


Universal Music Group is an Equal Opportunity Employer.


This job description only provides an overview of job responsibilities that are subject to change.