New Release Operations Analyst

Supply Chain Management London, United Kingdom Req. UMG-1163



Job title: New Release Operations Analyst (Fixed Term Contract)

Responsible to: Senior Manager New Release Operations

Department: Physical Supply Chain

Location of work: Kensington Village


Main purpose of role

Universal Music Group is the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.


The New Release Operations Analyst is responsible for the co-ordination and management of new release SKUs from product inception through to its post release date life cycle.

They will aid in creating and tracking new release critical path milestones for assigned SKUs including any required procurement of inventory and raw materials. This position will also track new release titles through manufacturing and distribution processes to ensure on time delivery to customers.

They will participate in ad hoc projects outside of their day to day activities and will participate in supply chain meetings as well as regular meetings with the team’s key stakeholders including labels, suppliers and customer services.


Key Responsibilities

Demand Forecasting

  • Develop and report on account/SKU level products and shipment forecasts for new release product life cycle for all assigned accounts and territories
  • Collaborate with Labels, Production and Marketing to assist with gathering new release information in order to improve forecast accuracy and product availability
  • Participate in consensus review meetings
  • Participate in account specific meetings, both internal and external

Inventory Planning

  • Determine inventory requirements for new release titles including tracking titles to ensure on-time delivery to customers
  • Ensure master data is set up correctly to enable smooth end to end planning
  • Aid in tracking critical path milestones for new release titles, including any required procurement of finished goods and raw materials
  • Act as account representative for all inquiries relating to inventory positions
  • Participate in key meetings pertaining to new release titles

Process & System Enhancement

  • Assists with the development of processes, system enhancements, and reports (e.g. Key Performance Indicators (KPI), statistical and trends reports) to facilitate execution of responsibilities
  • Utilizes key performance indicators to identify strengths and opportunities within the forecasting process



  • Produce and distribute daily reporting to assist team with planning tasks
  • Produce and distribute regular stakeholder reports
  • Performs special projects and ad hoc analysis as requested by management or their accounts


Person Specification




  • Service delivery orientation
  • End to end understanding of physical supply chain
  • Experience in a production forecasting or planning role with a particular emphasis on manufacturing planning, replenishment, inventory planning, analysis, and modeling
  • Ability to multi task in a fast-moving environment
  • Excellent communication and persuasive skills
  • Analytical
  • Attention to detail
  • Strong Excel skills required
  • Strong working knowledge of Microsoft Office applications (MS, Word, Access, Outlook, PowerPoint, and Visio)
  • Keen interest in business processes & planning systems
  • Experience in consumer goods, wholesale, retail, or manufacturing environment is preferred
  • Demand/Supply analyst or inventory planning experience required
  • Demand/Supply Planning and/or procurement system experience preferred




  • An interest in distribution of Entertainment media


Diversity and Inclusion

Universal Music is an equal opportunities employer. We embrace diversity and are committed to a working environment where no one will be treated less favourably on grounds of their sex, race, disability, sexual orientation, religion, belief or age.



The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable.  However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop.  Therefore, the job description should be seen as indicative and not as a permanent, definitive and exhaustive statement.