Support Vehicle Operator
Description
Overview:
Our team is committed to safety, professionalism, and operational excellence. The Support Vehicle Operator plays a critical role in autonomous vehicle (AV) testing and operations by providing a protective buffer, monitoring traffic and environmental conditions, and supporting the AV team during live operations.
Support Vehicle Operators help ensure both public and operational safety by proactively identifying hazards, assisting with emergency responses, and coordinating with field and AV teams. Success in this role requires strong situational awareness, clear communication, and the ability to respond quickly to dynamic conditions.
Support Vehicle Operators are responsible for maintaining safe distances behind AVs, monitoring system and environmental conditions, participating in pre- and post-trip briefings, and accurately reporting observations and incidents. This role also includes inspecting vehicles, verifying communication systems, and applying feedback from test reviews to continually improve safety and operational performance.
Transdev is proud to offer:
• Competitive compensation package of minimum $25 - $27/hour
Benefits include:
• Vacation: minimum of one (1) week
• Sick days: 5 days
• Holidays: 6 days
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
• Competitive compensation package of minimum $25 - $27/hour
Benefits include:
• Vacation: minimum of one (1) week
• Sick days: 5 days
• Holidays: 6 days
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
The above listed benefits are the Corporate office policy. Benefits vary by location.
Key Responsibilities:
- Maintain a safe following distance and protective buffer behind autonomous vehicles during testing.
- Continuously monitor traffic, road hazards, and AV status; communicate updates and potential risks to the AV team.
- Support disengagements, system issues, and emergency response procedures as required.
- Log and report observations, incidents, or environmental hazards accurately and promptly.
- Coordinate with field teams and remote operations staff to ensure smooth and safe AV testing.
- Inspect the chase vehicle prior to operation, verifying radios, GPS, and communication systems are functional.
- Participate in pre-trip briefings, reviewing testing plans, emergency procedures, and operational objectives.
- Complete post-trip inspections, upload data, and participate in team debriefs.
- Comply with all local, state, and federal AV testing regulations and company safety policies.
- Maintain confidentiality of AV technology, operational data, and testing procedures.
- Apply feedback from test reviews to improve safety, performance, and operational procedures.
- Perform other duties as assigned to support safe and efficient AV operations.
Required Education and Experience:
- Valid C driver’s license with a clean driving record required.
- Minimum of 3 years of professional driving experience preferred; fleet, transportation, or AV testing experience is a plus.
- High School Diploma or GED required; additional technical or vocational training preferred.
- Demonstrated ability to operate vehicles safely in dynamic traffic and testing environments.
- Experience in reporting, logging, or coordinating operational activities preferred.
Required Knowledge Skills and Abilities (KSAs):
- Strong situational awareness and hazard recognition skills.
- Ability to operate and maneuver a vehicle safely while monitoring surrounding traffic and conditions.
- Clear verbal and written communication skills for reporting, logging, and escalation.
- Proficiency with communication tools, GPS, and monitoring systems.
- Ability to multitask and respond effectively to dynamic scenarios or unexpected events.
- Adaptable to changing routes, operational priorities, and environmental conditions.
- Self-motivated, reliable, and able to make quick, informed decisions under pressure.
- Ability to collaborate effectively with field teams, remote operations staff, and other stakeholders.
- Willingness to work varying shifts, including early mornings, evenings, weekends, and peak operations.
Physical Requirements:
- Must be able to sit for extended periods while operating the chase vehicle.
- Ability to stand, walk, bend, and reach when performing inspections or emergency support.
- Manual dexterity, vision, and hearing sufficient to operate vehicles and communication devices safely.
- Ability to remain alert and focused during long periods of driving, monitoring, or responding to incidents.
- Work may involve exposure to varying weather conditions, including heat, cold, rain, and extended outdoor activity.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as pursuant to the Americans with Disability Act
Pre-Employment Requirements:
- Must be 21 years old;
- Must possess a valid C driver’s license with a clean driving record.
- Must meet minimum professional driving experience requirements.
- Must consent to Motor Vehicle Record (MVR) check and, where applicable, drug screening and criminal background check.
- Must demonstrate the ability to safely perform all essential job functions.
- Must provide accurate employment history and licensing information and disclose any potential pre-employment concerns.
Must confirm availability for assigned shifts and willingness to work flexible schedules.
Must demonstrate proficiency with required technology and communication systems during the hiring process.
Transdev is an Equal Employment Opportunity (EEO) employer. Applicants will be considered based on qualifications and without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, disability or other legally protected status, or any other classification protected by federal, state, or local law.
The job duties, responsibilities, skills, and requirements listed in this job description are representative only and not an exhaustive list that an employee may be required to perform. Transdev reserves the right to revise this job description at any time.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
Transdev maintains a drug-free workplace. Applicants must:
• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.
• Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions
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