Dispatcher

Call Center / Dispatch / Reservationist / Scheduler Xenia, OH


Description

 

Become a Dispatcher with Transdev!
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.  
 
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
 
Transdev is looking for a Dispatcher in Xenia, OH. Our dispatchers are an integral part of daily operations. The dispatcher position works directly with bus drivers and other operations staff and regularly communicates with the general public. The goal of the dispatcher is to make sure all drivers perform their routes on-time each day. We hire individuals who make safety and customer service their top priorities.
Our Dispatchers Will Enjoy:
  • Starting at $21/ hr.
  • Team-oriented environment
  • A comprehensive benefits package with paid holidays & vacation, medical, vision, and dental coverage, and 401(k) savings plan.
Our Dispatchers are responsible for:
  • Consistently review routes and make adjustments for efficiency
  • Maintain route productivity
  • Respond to customer inquiries such as vehicle location, ETA, and ride times in a timely manner
  • Monitor emails and handle as appropriate
  • Provide excellent customer service
To qualify as a Dispatcher, you’ll need:
  • High school diploma or equivalent
  • Must have a CDL
  • Dispatch experience preferred
  • Excellent verbal and interpersonal skills.
  • Problem solving and analytical abilities.
  • Excellent customer service skills
  • Have good communication skills
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.