Point of Sale Coordinator
Description
Point of Sale Coordinator
Join Transdev as a Point of Sale Coordinator. The Point of Sale Coordinator is responsible for ensuring that customers receive excellent service by helping to answer and solve patron questions and concerns. Provide information in response to inquiries about bus services, trip planning, route changes, ticket sales, in addition to handling and resolving complaints. Responsible for point-of-sale, ticket inventory, and other administrative duties. If you have the drive, confidence, and determination to succeed, we are looking for you!
Transdev is proud to offer:
- Tremendous career advancement opportunities due to a strong presence across North America.
- Benefits packages
- A great work environment.
Point of Sale Coordinator major responsibilities:
- Receives, researches, and answers customer inquiries and requests regarding bus service, schedules, trip planning, ticket sales, fares, and services offered.
- Follows-up on customer inquiries and research to assure satisfactory completion.
- Responsible for learning the entire transit system, in addition to frequently asked questions regarding regional transit partners.
- Accurately and efficiently sell and distribute tickets as appropriate.
- Complete point-of-sale transactions and phone orders by cash, credit, debit and checks.
- Balances ticket sales with payments received and cash drawer and receipts; documenting discrepancies.
- Updates inventory and revenue records. Analyzes transactions, corrects records, and adjusts errors.
- Enters transactions accurately into the AIMS Advantage and Microsoft Dynamics systems.
- Assists walk-up customers. Assists customers with lost and found items.
- Enters phone calls into database. Maintains a clean and well-stocked sales area. Close out all POS systems. Assist with cash vault as needed. Availability to work split-shifts if needed.
- Performs all other duties as assigned, including administrative duties.
Point of Sale Coordinator requirements:
- High School diploma or equivalent
- At least 1 year experience in bookkeeping, accounting, or secretarial assignments involving advanced recordkeeping (directly related business school or college courses may be substituted equally for up to 6 months experience) OR any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.
- Working knowledge of bookkeeping theories and practices and accepted office procedures.
- Ability to perform a volume of numerical detail work with speed and accuracy, to make difficult mathematical computations with and without mechanical assistance (ability to operate a calculator by touch).
- Ability to understand and follow complex oral and written instructions and technical or legal terminology.
- Ability to prepare financial and other records in a systematic, neat, legible manner.
- Ability to establish and maintain effective working relationships with co-workers, a variety of governmental employees and officials, and the general public.
About Transdev:
Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status or any other classification protected by federal, state, or local law.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.
