Team Leader - Customs Brokerage (North America)
Description
Team Leader - Customs Brokerage (North America)
Your Part In It:
We are seeking a skilled and motivated Team Leader for our Customs Brokerage department. The ideal candidate will oversee a team of customs agents, ensuring compliance with all customs regulations while facilitating smooth import processes. This leadership role requires a strong understanding of customs procedures, excellent English communication skills, and the ability to manage a dynamic team effectively.
Key Responsibilities:
- Team Leadership: Supervise and mentor a team of customs agents, providing guidance and support to ensure accurate and timely submissions of customs documentation.
- Compliance Management: Ensure all customs entries comply with relevant regulations and company policies. Stay updated on changes in customs laws and practices.
- Training and Development: Develop training programs for new team members and provide ongoing professional development to enhance team skills and knowledge.
- Client Interaction: Collaborate with internal teams and clients to address any issues related to customs entries, ensuring high levels of customer service and satisfaction.
- Reporting and Analytics: Generate reports on team performance, compliance metrics, and other relevant data to support management decision-making.
- Problem Resolution: Address and resolve any discrepancies or challenges in customs documentation, working closely with customs authorities as needed.
Qualifications:
- 2+ years of experience in a related field, with at least 1 year in a supervisory role(A Plus+).
- In-depth knowledge of customs regulations, tariffs, and compliance requirements.(We will provide training)
- Strong analytical skills and attention to detail.
- Excellent leadership and team management abilities.
- Proficient in Microsoft Office Suite(excel).
- Strong writing English communication and interpersonal skills.
This full-time in-office position from Monday to Friday.