Store Operations Coordinator - Innovations

Store Operations City of Industry, California


Reporting to the Senior Manager of Store Operations, the Store Operations Coordinator - Innovations will serve as a business liaison to the field, providing critical communication of daily Store Innovations direction. This position will work directly with Store Operations, Learning & Development, IT, and other HQ departments.

What You'll Do...

  • Your primary responsibility will be to act as communication hub and gatekeeper; assisting in the creation and dissemination of Store Innovations communication/direction to the field to ensure consistency 
  • Proofread all communication/content for grammar, practicality, flow, and branding
  • Identify opportunities to streamline, consolidate, and/or simplify the flow of information to the field
  • Maintain user lists from pilot through rollout of hardware and services
  • Assist with coordination of meetings, conference call planning and execution
  • Support the field by fielding questions and/or issues, problem solving and offering solutions in a timely manner
  • Administrate field surveys on product, process, supplies, and product feedback as needed and compile results
  • Perform other job duties as needed

What You'll Need...
  • A minimum of 1-3 years of experience in a retail store management position
  • Associate’s or Bachelor’s Degree in Communication, Fashion, Business, or a related field preferred
  • Demonstrates technical curiosity and problem-solving ability.
  • Strong communication skills including: ability to work in a team environment, giving honest and direct feedback, solid verbal and written communicator
  • Strong interpersonal skills and ability to build strong partnerships
  • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
  • Intermediate knowledge of Microsoft Office Suite applications, Outlook, Word, PowerPoint, Excel and Publisher necessary; knowledge of Adobe Creative Suite preferred
  • Strong initiative and solid judgment abilities/skills in order to handle sensitive and confidential information appropriately
  • Able to independently multi-task, prioritize work, meet deadlines, and pay attention to detail
  • Illustrate a dedication to meeting requirements of internal and external customers, responding to all customer requests promptly and thoroughly
  • Meet deadlines, prioritize appropriately, cope well with change, and maintain composure under pressure.
  • Accountable for results, approach obstacles proactively, and look for ways to resolve problems and issues

What You'll Get...

  • Our open floor plan allows for a creative, collaborative and fun environment
  • A competitive benefits package including medical, dental, vision, 401k and paid time off. Our benefits packages are designed to be flexible to fit your needs with optional coverage for family members – including pets!
  • Additional perks to consider are generous employee discount, access to employee-only sales, coffee shop and café, chiropractor, masseuse, gym, fitness and yoga classes, basketball court, and more.

Our company participates in E-Verify. E-Verify is a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees.