Account Director

Account Management / Client Services Chicago, Illinois


Position at Havas

Critical Skills:
• Business and Category Acumen: Leads the account management team in creating innovative marketing solutions in a clear and smart way by having a sixth sense about key business information. Has deep category knowledge and can lead development of strategy to address the problem we are solving.
• Developing People: Establishes the work ethic expectation. Challenges and inspires the team. Understands and manages for their strengths and weaknesses. Develops growth plans, monitors progress and provides timely feedback. Actively participates and coaches individuals with clarity and momentum.
• Inspiration and Direction: Acts as the energizer—the day-to-day catalyst that sparks team motivation toward success. Recognizes the dynamics of a highly charged, creatively driven advertising agency. Knows how to smooth out frayed edges while respecting emotions. Fosters a positive work environment with maturity and good judgment.
• Idea Catalyst: Guides the team on areas to be explored. Knows when we are on to something and can galvanize the group around it. Provides feedback that makes ideas beUer. Helps pre-sell and pave the way by refining ideas into a more formalized POV to be shared internally or externally.
• Creative Advocacy: Creates an environment and atmosphere that encourages the pursuit of big ideas. Takes a leadership role in actively nurturing and contributing to the development of creative ideas; and pushes the creative envelope while keeping a knowing eye on where the boundaries lay. Guides the development of a “bullet-proof” sell-in strategy in partnership with Strategy and Creative teams, pre- condi:ons the client, and protects the big idea once sold.
• Commited to Superior Outcomes: Identifies strategic, creative and media implications. Sets specific program objectives and KPIs born out of brand truths and business realities. Relentlessly drives the team to con:nuous improvement/new heights.
• Critical Thinking, Both Intuitive and Analytical: Is comfortable with data—can dig and tell a story in a number of ways. Is able to partner solid analysis with good gut instinct. Asks the right probing questions.
• Communication and Persuasion Skills: Has the ability to author a high-level POV weaving in data, analysis and insight; and incorporating team content, thinking and perspective. Can author a deck with limited oversight. Can confidently present CMO level deck—able to think on his/her feet, redirect when necessary and answer ques:ons confidently. Has the ability to command a room. Can comfortably go off script. Can persuade through a combination of thoughtful logic and emotion.
• Operational Excellence: Looks ahead. Plans ahead. Stays ahead. Must be able to pull together the right people to solve the problem. Brings smart thinking to the client while operating for agency growth and profitability.

• Champions the agency perspective convincingly with Clients. Is persuasive and articulate when communicating work and ideas.
• Maintains big picture view and thinks crea:vely to solve problems and when dealing with change. Is able to break away from traditional thought.
• Works collaboratively and develops strong partnerships with clients, agency resources and account team.
• Strives for the team to deliver strong ideas, brilliant creatie and flawless execution.
• Takes appropriate risks with a relentless focus on results.
• Demonstrates passion for the agency, the work and the client’s business.
• Is accountable for own actions, agency team performance and client results.
• Sets high standards and leads by example.
• Actively develops and mentors team members.
• Uses imagination to develop sound strategies and fully integrated solutions.

Characteristics and Qualifications:
• Requires at least 10 years’ experience in marketing or communications
• Bachelor’s degree or higher
• Demonstrates confidence and the ability to lead teams and represent the agency
• Demonstrates the skills to foster effective teamwork and strong relationships
• Demonstrates strong problem-solving skills, initiative, and consistently adds value.
• Great crea:ve instincts and passion for helping develop and sell award winning creative work.
• Commands and fosters an environment of respect and trust
• Demonstrates adaptability and flexibility
• Embodies Havas’ values