Account Supervisor (DTC/Diabetes)

Account Management / Client Services New York, New York


Position at Havas

Job Title: Account Supervisor

Department: Client Services

Reports To: Account Director



Manage major communication projects and ensures that strategic and creative objectives are met throughout the execution process.

Role: “Problem Solver”

  • Builds and maintains strong partnerships with client and extended teams.
  • Manages multiple projects from start to finish with an eye towards ensuring strategy and creative 
integrity is carried through execution. 

  • Business and Category Acumen: Possesses a comprehensive command of data and understands how the agency can impact business fundamentals.
  • Understands and can articulate the market situation and can define the problem we’re solving for.
  • Thinks proactively about opportunities and finds cross-platform ideas that solve client’s business issues. 

  • Idea Catalyst: Identifies ideas with potential (that are grounded in reality) across all disciplines.
  • Understands and communicates the client’s appetite for new ideas—which types have a chance to survive and which ones don’t.
  • Is maniacally driven to ensure the ideas are executed.
  • Uses analytics to defend and support the idea. 

  • Creative Advocacy: Passionate about ideas and creative. Supports planners and creative teams with what’s needed to develop and nurture ideas throughout the process.
  • Helps to sell in and protects ideas throughout execution.
  • Communication Skills: Communicates clearly and knowledgeably with authority. Both authors and presents client-facing POVs with limited supervision and guidance.

Responsibilities: Brand & Category
  • Demonstrates passion for the agency, the work and the client’s business
  • Proactively learns about the category/industry and the brand/products in order to become a trusted resource in both internal and client conversations


  • Engages in meaningful discussions with clients and partners with them to take actions to improve the 
  • Champions the agency perspective and is persuasive and articulate when communicating work and ideas.
  • Questions client requests when necessary and thinks creatively to solve problems.
  • Oversees and navigates the team on all aspects of executing of projects.
  • Works closely with Strategy, Creative and Broadcast/Digital Production to create a plan on managing projects and strives for flawless execution.

Characteristics and Qualifications

  • Organized—able to sort, file and retrieve information logically and easily.
  • Multi task oriented—able to handle multiple tasks and deadlines under stress. 

  • Detail-oriented.
  • Digitally Savvy.
  • Flexible—able to shift gears easily. 

  • Effective communicator—able to communicate to agency staff and clients both verbally and in 
writing; as well as being a good listener. 

  • Self-starter—able to anticipate needs and act without direction.
  • Inquisitive—exhibits genuine interest in advertising and is eager to learn and ask questions,
  • Embodies values of Havas culture 

We are an equal opportunity employer and value diversity at our company.