Customer Service Representative (6171 )

Customer Service North Mankato, Minnesota


Description

Position at Precision Press, Inc.

Precision Press is seeking a Customer Service Representative to communicate directly with our customers in a customer centric work environment to provide a world-class experience for our customers.

In this role, your primary responsibilities will consist of answering incoming calls and e-mails to assist customers with questions about product information, order status, pricing, and resolving any issues with orders, all while achieving the upmost service plus sales experience for our customers.
You must be highly motivated with a great work ethic and work well individually and in a team setting. The ability to multi-task and work well in a fast paced environment is very important.

 

Shift Available

  • Monday-Friday 8:00AM-5:00PM

 

Responsibilities Include:

  • Ability to multi-task through multiple computer screens, use resources efficiently, make decisions independently, and create an amazing customer experience while handling confrontational or intense situations positively
  • Knowledge of how to increase sales via suggestive selling techniques
  • Strong Mathematical skills
  • Identify process improvements in the work place, and work as a key contributor to a diversified team
  • Strong communication skills and typing skills are required
  • Previous customer service experience is preferred

 

Minimum Qualifications:

  • High School diploma or equivalent
  • College degree or business experience preferred but not required

 

 

About Our Company

We are a growing, high energy company that provides diverse product lines that are sold throughout the world! We are not only committed but passionate about providing top quality products at competitive prices. We back up our products with customer service that is second to none. Our employees are the foundation to our success. We strive to provide our employees with opportunities for success both at work and personally. We feel strongly about our commitment to create security and wellbeing for all employees. For more information about Precision Press, please visit our website at www.precisionpressinc.com